Alan Collett Posted October 17, 2019 Share Posted October 17, 2019 1 minute ago, Rosiejaq said: Sorry Alan, having a really bad day what with Commonwealth Bank being shut! I misread and @LindaH27is right ...it’s the total of 2 payments. Phew! I’ll go back to my gin now....think I need it Good call! Best regards. Quote Link to comment Share on other sites More sharing options...
michaleasmum Posted October 17, 2019 Share Posted October 17, 2019 Hi, I don't know if I am being incredibly thick, but I am struggling to pay 2nd VAC by BPay I have been sent the invoice by my agent, but can't seem to find the BSB or the account number?? Quote Link to comment Share on other sites More sharing options...
JesseyJ Posted October 17, 2019 Share Posted October 17, 2019 @michaleasmum you can find the BSB number and account number on the bottom of the invoice. Hopefully you will receive you visa very soon. Quote Link to comment Share on other sites More sharing options...
Alan Collett Posted October 17, 2019 Share Posted October 17, 2019 52 minutes ago, michaleasmum said: Hi, I don't know if I am being incredibly thick, but I am struggling to pay 2nd VAC by BPay I have been sent the invoice by my agent, but can't seem to find the BSB or the account number?? There is no BSB or account number when you make a payment by BPay. Do you have an Australian bank account? Best regards. Quote Link to comment Share on other sites More sharing options...
michaleasmum Posted October 17, 2019 Share Posted October 17, 2019 Hi Allen, yes I have a Commonwealth Bank Account. Thanks Quote Link to comment Share on other sites More sharing options...
Alan Collett Posted October 17, 2019 Share Posted October 17, 2019 12 minutes ago, michaleasmum said: Hi Allen, yes I have a Commonwealth Bank Account. Thanks Excellent ! Then use the BPay option - you should have a BPay biller code and reference number on the tax invoice that requests the payment of the 2nd VACs. Best regards. Quote Link to comment Share on other sites More sharing options...
Rosiejaq Posted October 17, 2019 Share Posted October 17, 2019 (edited) 16 minutes ago, michaleasmum said: Hi Allen, yes I have a Commonwealth Bank Account. Thanks Hi you may have a problem as the Commonwealth bank has had a major outage in some areas with branches closed and online is a bit iffy as well Edited October 17, 2019 by Rosiejaq Quote Link to comment Share on other sites More sharing options...
michaleasmum Posted October 18, 2019 Share Posted October 18, 2019 Hi, send 2nd instalment last night (finally figured it out - Thanks to all concerned) Visa granted this morning!!! 2 8 Quote Link to comment Share on other sites More sharing options...
Christa Posted October 18, 2019 Share Posted October 18, 2019 12 minutes ago, michaleasmum said: Hi, send 2nd instalment last night (finally figured it out - Thanks to all concerned) Visa granted this morning!!! Congratulations! So happy for you Quote Link to comment Share on other sites More sharing options...
kevvo Posted October 18, 2019 Share Posted October 18, 2019 Hello all dose any one have an idea as to how long Centrelink processing time is for the AOS Regards to all Quote Link to comment Share on other sites More sharing options...
Rosiejaq Posted October 18, 2019 Share Posted October 18, 2019 1 minute ago, kevvo said: Hello all dose any one have an idea as to how long Centrelink processing time is for the AOS Regards to all I think it depends on the Centrelink! Quote Link to comment Share on other sites More sharing options...
David Leask Posted October 19, 2019 Share Posted October 19, 2019 Hello all dose any one have an idea as to how long Centrelink processing time is for the AOS Regards to all The average time is around 16 to 20 weeks from application to acceptance but it can take longer, sometimes much longer if luck is not with you. Quote Link to comment Share on other sites More sharing options...
JesseyJ Posted October 19, 2019 Share Posted October 19, 2019 On 18/10/2019 at 12:17, michaleasmum said: Hi, send 2nd instalment last night (finally figured it out - Thanks to all concerned) Visa granted this morning!!! Oh such good news, congratulations and hope goes swiftly with the move. 2 Quote Link to comment Share on other sites More sharing options...
JulianeGold Posted October 20, 2019 Share Posted October 20, 2019 *** CENTRELINK ISSUE*** Does anyone know anybody that had issues with centrelink Assurance of Support letter? We did all correct and they rejected it by saying we didn't pay the $10K bond which we did and have proof. Now we are doing complaints and going via ombudsman but would be good to see if anyone had this issue and how was solved and how long. The immigration is requesting this approval letter in 28 days and by talking with Centrelink they are not giving any specific deadline to fix the issue so we are worried that the 4 years waiting for my mother's residency visa can be taken away by a simple mistake from Centrelink that they don't have time to solve. Quote Link to comment Share on other sites More sharing options...
BillSueMac Posted October 20, 2019 Share Posted October 20, 2019 Yes, we have too. Found out yesterday from our assurer that she had been rejected for the same thing even though we have proof that the bond was paid on time. She eventually managed to get through to Centrelink and talk to someone who knew what he was doing. Seemingly her file has both an acceptance letter and rejection letter on it, he cannot understand why the rejection letter was sent and is looking in to it for her. He said to give him 'a couple of days' to try and find out what is going on. This is very worrying and we are also panicing at bit. Quote Link to comment Share on other sites More sharing options...
Rosiejaq Posted October 20, 2019 Share Posted October 20, 2019 3 hours ago, BillSueMac said: Yes, we have too. Found out yesterday from our assurer that she had been rejected for the same thing even though we have proof that the bond was paid on time. She eventually managed to get through to Centrelink and talk to someone who knew what he was doing. Seemingly her file has both an acceptance letter and rejection letter on it, he cannot understand why the rejection letter was sent and is looking in to it for her. He said to give him 'a couple of days' to try and find out what is going on. This is very worrying and we are also panicing at bit. Oh my @BillSueMac and @JulianeGold what a headache. I can really feel for you all with all the trouble we’ve had with Centrelink. We are just paying our Aos tomorrow...so fingers crossed as things usually happen to us all the best to you all 1 Quote Link to comment Share on other sites More sharing options...
JulianeGold Posted October 20, 2019 Share Posted October 20, 2019 3 hours ago, BillSueMac said: Yes, we have too. Found out yesterday from our assurer that she had been rejected for the same thing even though we have proof that the bond was paid on time. She eventually managed to get through to Centrelink and talk to someone who knew what he was doing. Seemingly her file has both an acceptance letter and rejection letter on it, he cannot understand why the rejection letter was sent and is looking in to it for her. He said to give him 'a couple of days' to try and find out what is going on. This is very worrying and we are also panicing at bit. Oh no, let's keep.in touch if one of us can solve it we can tell each other. I called 3 times and went in person 2 times they always say will be solved but has been 10 days and nothing. I am going tomorrow again. Quote Link to comment Share on other sites More sharing options...
Suzy123 Posted October 20, 2019 Share Posted October 20, 2019 Just an update, i got a phone call from Centrelink last Friday after more than 2 months wait on my AOS application. Now the application is completed and i expect to receive a bank guarantee request in the next few days. 2 Quote Link to comment Share on other sites More sharing options...
florafilan Posted October 20, 2019 Share Posted October 20, 2019 9 hours ago, JulianeGold said: Oh no, let's keep.in touch if one of us can solve it we can tell each other. I called 3 times and went in person 2 times they always say will be solved but has been 10 days and nothing. I am going tomorrow again. I am having the same issue. Received a rejection letter although bond was paid and paperwork was uploaded on time. Called centrelink twice about this. First time they promised I would hear back within 3 days and of course I did not and that was 2 weeks ago. They have requested to have someone on AOS team to call me back the second time I called last week but still nothing. They did say the application is reopen ed to be reassessed. What a pain. Quote Link to comment Share on other sites More sharing options...
Rosiejaq Posted October 20, 2019 Share Posted October 20, 2019 So once we’ve paid Aos bond set up account etc do we upload everything to MyGov account as not clear! Ta Quote Link to comment Share on other sites More sharing options...
florafilan Posted October 20, 2019 Share Posted October 20, 2019 11 minutes ago, Rosiejaq said: So once we’ve paid Aos bond set up account etc do we upload everything to MyGov account as not clear! Ta I uploaded the term deposit confirmation and the letter with assurees names to mygov. Whish I had also submitted them in person. 1 Quote Link to comment Share on other sites More sharing options...
Jellybean T Posted October 21, 2019 Share Posted October 21, 2019 6 hours ago, Rosiejaq said: So once we’ve paid Aos bond set up account etc do we upload everything to MyGov account as not clear! Ta Hi Rosiejaq, Some info my daughter in law gave me last night... she visited the CommBank to ask what she needed to do as centerlink said they will receive the letter on Tuesday to pay the bond. All sponsors for the Aso must be present at the time of opening the account.. it costs $150 regardless of whether you already have a CommBank account to set up the bond account.... the bond will be for 5 years but will automatically be renewed for another 5 years with nothing else to pay. You need a bankers cheque , cash or a CommBank account that you can transfer the money from.. once you have the certificate letter from the bank you need to upload that with the letter centerlink sent you containing the barcode to your mygov account. If you don’t upload the barcode it will not show that you have paid the bond. My son and daughter in law are going to pay the bond on Saturday as that’s the only time they can go together. Good luck... I hope this all goes well for you. 2 2 Quote Link to comment Share on other sites More sharing options...
Linda Brown Posted October 21, 2019 Share Posted October 21, 2019 24 minutes ago, Jellybean T said: Hi Rosiejaq, Some info my daughter in law gave me last night... she visited the CommBank to ask what she needed to do as centerlink said they will receive the letter on Tuesday to pay the bond. All sponsors for the Aso must be present at the time of opening the account.. it costs $150 regardless of whether you already have a CommBank account to set up the bond account.... the bond will be for 5 years but will automatically be renewed for another 5 years with nothing else to pay. You need a bankers cheque , cash or a CommBank account that you can transfer the money from.. once you have the certificate letter from the bank you need to upload that with the letter centerlink sent you containing the barcode to your mygov account. If you don’t upload the barcode it will not show that you have paid the bond. My son and daughter in law are going to pay the bond on Saturday as that’s the only time they can go together. Good luck... I hope this all goes well for you. Thanks for that info, my son is waiting for the letter to pay. Good information regarding paying the bond as you can easily go wrong at this stage. Hope all goes well . Look forward to hearing how it goes. 2 Quote Link to comment Share on other sites More sharing options...
ielectric Posted October 21, 2019 Share Posted October 21, 2019 (edited) 3 hours ago, Jellybean T said: Hi Rosiejaq, Some info my daughter in law gave me last night... she visited the CommBank to ask what she needed to do as centerlink said they will receive the letter on Tuesday to pay the bond. All sponsors for the Aso must be present at the time of opening the account.. it costs $150 regardless of whether you already have a CommBank account to set up the bond account.... the bond will be for 5 years but will automatically be renewed for another 5 years with nothing else to pay. You need a bankers cheque , cash or a CommBank account that you can transfer the money from.. once you have the certificate letter from the bank you need to upload that with the letter centerlink sent you containing the barcode to your mygov account. If you don’t upload the barcode it will not show that you have paid the bond. My son and daughter in law are going to pay the bond on Saturday as that’s the only time they can go together. Good luck... I hope this all goes well for you. Hi Jellybean,do you mean we need to upload the bank request centrelink sent as a financial document as well? Edited October 21, 2019 by ielectric Quote Link to comment Share on other sites More sharing options...
Linda Brown Posted October 21, 2019 Share Posted October 21, 2019 My son received the letter from Centrelink today asking for payment of the bond. The letter tells you what you must do, quite straightforward. They sent him a message before his phone interview and up to now have been spot on. He has 14 days to pay and must go into the bank even though he uses Comm bank. Fingers crossed it all goes ok. Also fingers crossed for all those still in the waiting room, I hope they start rolling out requests for 2016 soon. 3 1 Quote Link to comment Share on other sites More sharing options...
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