Ok, so to be fare ahpra have been ok, but NMC insist on delivering my wife's record of good standing by royal mail, royal mail rely on auspost to deliver it, the last one they posted to anmac never turned up and this one is going the same way, my wife offered to pay for a courier to pick it up but NMC are refusing and want to email it, we've explained after asking ahpra if we could get it emailed over and them refusing that ahpra don't accept emailed docs, but they keep saying we've emailed them before, anyone have any advise? Cheers