LaraBond Posted January 26, 2014 Share Posted January 26, 2014 We had a problem with UK printer when we moved to OZ as it would only accept UK cartridges. I thought at the time that this regionalization was unique to HP. Now we had to return back to the UK (with an OZ-bought Samsung printer) and the problem is exactly the same - it will only accept Australian cartridges!!! I looked into changing chips etc but you have to print a report with all the info for that - and it wouldn't print. Don't really want to re-fill cartridges as it might lead to other complications - including being rejected by the printer. I contacted Samsung UK and they said that there is absolutely nothing I can do, not even reset a region on the printer. Does anybody know an OZ/Asian-Pacific retailer who can send cartridges to the UK? Any other 'creative' ideas would be highly appreciated as the printer is colour laser and almost new. Don't really want to keep buying printers every time you move the country! Link to comment Share on other sites More sharing options...
Petals Posted January 26, 2014 Share Posted January 26, 2014 Depends how much the printer cost you whether I would bother, I find that printers are just about given away with the corn flakes these days but its the ink that costs a fortune. We just tend to get another printer when there is a problem. Link to comment Share on other sites More sharing options...
Rallyman Posted January 26, 2014 Share Posted January 26, 2014 You can always buy on line ? Link to comment Share on other sites More sharing options...
caramac Posted January 26, 2014 Share Posted January 26, 2014 We get ours for our Aus Epson printer from eBay. They come from Thailand I think. Link to comment Share on other sites More sharing options...
DonnaBB Posted February 2, 2014 Share Posted February 2, 2014 We get ours for our Aus Epson printer from eBay. They come from Thailand I think. Oh, will have to try this. We have just realised the same problem (aus printer in the UK) with our Epsom printer Link to comment Share on other sites More sharing options...
Peach Posted February 2, 2014 Share Posted February 2, 2014 Phone up the manufacturer and explain the situation. I've done it with HP and they talked me through changing the printer region. Link to comment Share on other sites More sharing options...
wolvesaussie Posted February 2, 2014 Share Posted February 2, 2014 Oh no, does this always happen, my girlfriend shiped her printer and is current burning up the ink (teacher)... Will we not be able to just buy new HP ink? We have seen the correct (or what we thought was correct) cartridge on sale here in Aus, but we are still on the UK ink. Link to comment Share on other sites More sharing options...
AJ Posted February 2, 2014 Share Posted February 2, 2014 Oh no, does this always happen, my girlfriend shiped her printer and is current burning up the ink (teacher)... Will we not be able to just buy new HP ink? We have seen the correct (or what we thought was correct) cartridge on sale here in Aus, but we are still on the UK ink. We did the same brought the UK bought printer over. Had to buy a new one here, even though the printers are the same model the cartridges are different, bit of a con really but never mind. The printers are really cheap anyway. Watch where you buy the ink. You think places like Big W and Kmart will be cheap but sometimes they have the prices right up, one time I paid $24 for black and $30 for colour in Kmart, and then found them round the corner in the newsagents for $16 for black and $24 for colour! Link to comment Share on other sites More sharing options...
Linday Posted February 3, 2014 Share Posted February 3, 2014 We brought our HP Deskjet 380 over to Oz three years ago and have always just used the cartridges bought from a local retailer with no problem. Link to comment Share on other sites More sharing options...
LaraBond Posted July 4, 2017 Author Share Posted July 4, 2017 An update: I contacted Samsung UK again and was lucky enough to speak to a pleasant chap who guided me through re-setting the region on the printer... now it is compatible with the local UK cartridges! You can also find re-setting guides on the net... Link to comment Share on other sites More sharing options...
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