Britpop Posted February 25, 2014 Share Posted February 25, 2014 Hi, I hope someone will understand what I'm trying to explain here so let me apologise if this is confusing! I have an unlocked iPhone, however, my apple account is UK. If I try to download certain Aus based apps it just goes blank as though I can't access them. It's happened with various apps but Optus app springs to mind. It will take me to the App Store then not 'find' the app and just show me a blank screen. I assume, based in the other apps that do the same, that it's because they are Aussie based. They are free apps so it shouldn't be anything to do with credit in my account. Does anyone else have these problem and can you tell me how to solve it? Thanks Quote Link to comment Share on other sites More sharing options...
BizLarker Posted February 25, 2014 Share Posted February 25, 2014 Having troubles too. I cant register my card details correctly so can't buy anything. Sorry no help! Quote Link to comment Share on other sites More sharing options...
BizLarker Posted February 25, 2014 Share Posted February 25, 2014 Finally I bothered to research properly ... http://support.apple.com/kb/HT1918 .... you can also change region under payment info. i'd give that a shot. Quote Link to comment Share on other sites More sharing options...
WelshBen Posted February 25, 2014 Share Posted February 25, 2014 I had this issue, you need to change your region to Australia. It then allows you to use an Australian card to pay for things. Settings > iTunes & App Stores > Apple ID > View Apple ID > sign in > Country/Region Quote Link to comment Share on other sites More sharing options...
nicolac34 Posted February 25, 2014 Share Posted February 25, 2014 You have to change the location of your phone in your itunes account and resync it. Go to your account in itunes, find settings and set the location as Australia. It will ask you to update your payment details to an Aus card as well. It does mean that some UK apps may not function - although I think with mine it was only the Sky News app I had to download again from the Aus app store. Quote Link to comment Share on other sites More sharing options...
pwkl Posted February 25, 2014 Share Posted February 25, 2014 Create a different Apple ID for Australia. Then just swap between those accounts as you need to pick up apps from either region. Quote Link to comment Share on other sites More sharing options...
Britpop Posted February 25, 2014 Author Share Posted February 25, 2014 Thanks guys. I guessed there would be a simple answer but couldn't figure it out or even how to word it to search! Will change the location Quote Link to comment Share on other sites More sharing options...
Quoll Posted February 25, 2014 Share Posted February 25, 2014 Yup, just set yourself up with an Aus ID (new address, card etc). Bit of a faff when it comes to updating apps but I tend to keep the I devices set to the most used account and set iTunes on the laptop to the other and update them there. Occasionally I sign in as "the other" on the I devices if I'm away from the laptop but want to update. For ease, I just added UK (in my case) to the new account and kept the same password so it's pretty simple. Quote Link to comment Share on other sites More sharing options...
jasepom Posted February 25, 2014 Share Posted February 25, 2014 (edited) Yeah you can change your location to Australia and then you are able to enter a australa payment info. Think keeping two ids is a bad idea cause your apps are tied to the id and don't tthink you can move previous purchases over. As other posters have mentioned there's a lot of iTunes support on line if you get stuck just visit support.apple.com Edited February 25, 2014 by jasepom Quote Link to comment Share on other sites More sharing options...
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