Again, you are entitled to your opinion which is perfectly fine with me. You are satisfied with your agents that is of your own choosing, perfectly legit, mate. But you guys digress from my earlier post which I asked the poster to tell us who is the agent being much talk about here yet not providing the services to the satisfaction of the poster requires.
People like you keep repeating agent names about their good deeds and reputation so on so forth, what about the agents doing not so good services shouldn't their names be known to others for consumer attention likewise?