Myself and my partner have been in Australia NSW since May 2013, We are trying to ring the Australian Immigration number because she needs to file for her permanent residency however no one answers, she is sometimes on the phone for an hour with no answer.
The reason she needs to ring is because we had no internet for a few months and didnt realise that the email came through for her to apply and its now after the date.
Shes getting herself quite stressed about the situation.
Can anyone help or maybe have another number for her to ring??
Thank you Andrew and Donna