By TheWayOfThePonyI know there are a few threads on the subject, just thought my own experience might help. I know I trawled the internet looking for reviews!
The choice: MoveCube or packing company?
I found the prospect of self-packing and loading quite daunting (I was on my own and had some pretty heavy stuff to move). So for peace of mind I went for Anglo Pacific (which had been recommended by two friends who had moved to Australia) over MoveCube.
Preparing the move: getting a quote, an estimate, a date
- Quote: I had a phone call to AP during which I was asked to roughly estimate how much stuff I would be shipping to Oz so they could give me a provisional quote. No fret if it's a bit off the mark or if you can't think of everything, they want a rough idea and if on moving day it turns out you are bringing more (or less) than estimated, the quote will be adjusted. Just don't forget to mention the piano or any Big Thing that doesn't lead itself to improvised packing Moving day was confirmed over email.
- Making a list of my belongings: it helped for getting an accurate insurance quote, but also for flagging any problematic stuff that customs might object to (organic material, tools, etc...), and which will have to be declared on the customs form.
- Insurance: AP offered insurance, but following the general wisdom I went with a third party (Letton Percival). In the end I had no claim to push so I can't tell you how Letton Percival are in a time of crisis! All I can say is that I found them very efficient and professional in our communications.
- Arranging parking space for the truck: I had off-street parking so that was never an issue, but this is definitely something they will ask you about.
Miscommunication between the office and the packers meant the truck was 5 hours late... so that wasn't great.
But I have to say that once there the packers worked with incredible speed. In less than an hour they had packed and loaded about 25 boxes. Which was a good dozen more than estimated (I had way more books than I thought during that first conversation with AP!) but that wasn't a problem: the packers are prepared for that turn of event and always bring extra boxes.
The quote was re-adjusted accordingly, but I thought the final quote was fair. The packers bring their experience of shipping goods to Australia and can advise you on some items you're not sure about (I thought about bringing sand and seashells from the motherland but they advised against it, so I left it behind). They also put all the potentially problematic stuff (I had objects made out of wood) together and labelled the boxes accordingly - that way if Customs wanted to check all the wooden objects they could go straight for those boxes instead of opening them all.
All in all, knowing my belongings were packed in accordance to customs requirements justified the extra amount, I thought. Not breaking my back trying to load a dozen box of books into a cube is also pretty neat.
Row, Row, Row Your Boat
The container took a couple of months to arrive in Australia, which was the estimate I had been given. AP kept me up to date with the shipping status over email and gave me a tracking number as well.
Christmas Delivery Day
Once in Australia, Allied Pickfords took over for delivery. Once again, the office and truck didn't seem to communicate that well as my delivery didn't arrive on the agreed day, so I had to call again and rearrange the delivery.
All boxes were accounted for, HOWEVER a couple were bashed in... one of them pretty seriously - though thankfully the content was unaffected, so I didn't have to investigate any further. But there is no telling when that occurred: on the truck? on the ship? in customs? It's not like anyone left a note saying hey, sorry we handled this one a bit roughly...
The boxes containing my wooden objects looked like they had indeed been opened by customs. Nothing was removed/destroyed.
In the end my belongings arrived pretty much in the state I had left them, save for a few books which ended up with crumpled pages, and a couple of tins which suffered some bumps. Pretty sure this occurred during packing, as the packers probably wanted to make up for their late arrival and just crammed things into boxes. But this is very minor stuff, and there's not telling I'd have done any better! And on the other side, all my fragile objects (vases, frames etc) were completely fine.
So there you go! Not perfect, but nothing is, and overall I'm pretty satisfied . Should I ever need to move back to Europe(God forbid) I'd probably use the same companies.
By LozzarooHi Everyone,
My husband and I are moving back to Australia in September and are planning shipping now. Sorry for all the questions, I am getting lost in information online and struggling to find real answers. Shipping companies havent been overly useful either and don’t really want to give much advice.
We will be taking two sportsbikes (sv650 and a 600 ninja) back with us and about 10-20 medium size boxes (not sure how much stuff yet) and no furniture (but considering taking our new 50 inch tv as we got it extemely cheap here due to an argos mess up ha)
I’ve never had to ship anything before aside from a few boxes when we moved here from aus so wanted to get some advice.
So far we’ve had one quote from White and Co who work with a firm in Townsville, Queensland (where we are moving back to) I was interested in them as we want door to door shipping and the local company in Townsville recommened them. As I havent had quotes from anyone else yet not sure how competitive they are. I also cant see much mention of them on this forum.
I wanted to ask a few questions:
Has anyone used White and co before and how did they find their service? (Im going to get quotes from other companies recommeneded on here as well) I think im going to grab spare boxes from work and roughly pack the majority of the stuff up and stack against a wall so we can get very specific quotes without speculative over estimating on the salesmans behalf. I will still get the shipping company to pack everything in their own boxes for the move.
Which brings me onto my next question, is it definately better in terms of passing customs quickly if the boxes are marked as packed by the shipping company?
Because we are shipping motorcycles I’m concerned that not all companies specialise in this and I need to be careful with who we choose? white and co for example say they take our bikes away and fully crate them individually before going into the container. Slightly concerned I don’t get to see the bikes being packed and crated, especially since all insurance terms ive been reading state they dont cover vehicle scratches/dents etc. Nothing to stop someone messing about on our bikes in a warehouse somewhere and dropping them before shipping!
Also regarding the bikes, if anyone has experience, how clean did you get the bike before shipping, do we need to strip them back and get every crumb of dirt off them basically to showroom condition? Did you remove the fuel, oil and battery before the shipping company took it, do they pack the battery separately or can it not be shipped?
I’ve looked into the import permit and docs required and we meet the conditions so i will make application for that soon. Aside from the import permit im under the assumption that I dont need to do any other paperwork if i hire a company managing the move of the bikes along with our boxes?
Once the bikes get to Aus, what experience has anyone had in terms of additinal fees that might crop up and any further paperwork i might need to deal with even when the shipping company are managing the move for me door to door? When do customs value your bike and issue you costs for duty, does this get sent to the shipping company and passed onto us?
Any other hints, tips, advice or warnings anyone can give regarding shipping the bikes would be much appreciated, i’m really anxious about seeing them at the other end to find theyve been messed with or a scratched up/ had parts stolen etc.
Regarding electronics, we would be taking our 50 inch tv, a custom gaming pc and a playstation. Any advice on shipping electronics appreciated as well.
I’m reading on here that basically everyone gets insurance through a separate company and most seem to go with Letton Percival, any other suggestions also?
Sorry again for so many questions, i have been reading alot of forums but couldnt seem to find much info on what I’m seeking more clarification on.
Thanks very much in advance for all advice!
By MbandvbMy husband and I are moving out to Australia at the end of January 2018 and we are taking our beloved pooch with us. We have chosen a travel company to fly her with but I am so nervous for her to fly and the idea of her being in her crate for over 24 hours scares me a little.
I would love to hear some people's stories on there pets journey to Oz from the UK just to get more of an idea of the process the dog goes through and how you dogs got on after the flight and quarantine.
Thanks in advance.
By GwilDoes anyone have hints / tips / pitfalls / value-for-money-opinions for importing a diesel car from the UK ? It’s not super precious/expensive - quite the opppsite - but a good runner which we’ve looked after, with a residual value here which is much lower than what it’s ‘worth’ to us when including what we’ve spent on it over the years ( if this makes sense to anyone ) - Many thanks