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When Can Complaint Be Lodge re: Visa App Waiting Times


CDOG

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Hi there,

 

If the estimated time for a 189 Visa is 3 months, at what point can you make a complaint?

 

Is it if it exceeds 3 months from when you applied, or three months from when you last provided information requested?

 

Please help!

 

CDOG

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3 months is their published standard, but they say they aim to process 75% of applications within that time frame and individual applications may take longer. There are people who've waited 6+ months, and if an application is sent for external security checks they can take even longer.

 

If you provided requested information 3 months ago, I'd certainly send a polite email asking if more information is required/can they estimate when a decision will be made. But don't be surprised if you get a generic "if we need anything we will let you know, we cannot provide any estimates....." type response.

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Hi there,

 

If the estimated time for a 189 Visa is 3 months, at what point can you make a complaint?

 

Is it if it exceeds 3 months from when you applied, or three months from when you last provided information requested?

 

Please help!

 

CDOG

Its only a guideline for processing times.

Spare a thought for those who applied for visas with an advertised 5-6 months, and are now being told 12-18 months.

Or those poor souls who recently waited 6-7 YEARS only to be told their vsias would not be processed at all.

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