jeffjen0626 Posted March 19, 2014 Share Posted March 19, 2014 Hi folks, do I really need to accomplish the e-medical questionnaire before I attend the actual medical examinations? I am asking this because I've tried to access the e-medical link in my on-line application but it always gives me this message "Your request cannot be processed at this time. Please try again later". Do I need a particular browser to access this e-medical or there's really a technical problem with the link? Anyone here who also experienced the same? Will really appreciate your reply. Thanks a lot. Cheers!!!:arghh: Link to comment Share on other sites More sharing options...
dewi Posted March 20, 2014 Share Posted March 20, 2014 Yes, you need to answer the medical declaration questions before referral letter can be issued. It doesnt matter what your browser. Is. Link to comment Share on other sites More sharing options...
press85 Posted August 28, 2014 Share Posted August 28, 2014 Im having the same problem, did your CO solve it? Link to comment Share on other sites More sharing options...
Raul Senise Posted August 28, 2014 Share Posted August 28, 2014 It is a technical glitch in the system which has been occurring since the recent upgrade. I have requested a fix from the technical area of the Immigration Department and await their reply. Link to comment Share on other sites More sharing options...
mariaarieckal Posted August 31, 2014 Share Posted August 31, 2014 It is a technical glitch in the system which has been occurring since the recent upgrade. I have requested a fix from the technical area of the Immigration Department and await their reply. Hi Raul, Please do post your update once you get the reply, because i am facing the same problem . Cannot access the emedical page.. Link to comment Share on other sites More sharing options...
Raul Senise Posted August 31, 2014 Share Posted August 31, 2014 Hi Raul, Please do post your update once you get the reply, because i am facing the same problem . Cannot access the emedical page.. Send an email with your application details to health@immi.gov.au advising of the issue. Link to comment Share on other sites More sharing options...
Usman Posted August 31, 2014 Share Posted August 31, 2014 It is no problem .... you must be trying to access from Immi Account... Please use following link https://www.emedical.immi.gov.au/eMedUI/eMedicalClient Link to comment Share on other sites More sharing options...
Raul Senise Posted August 31, 2014 Share Posted August 31, 2014 It is no problem .... you must be trying to access from Immi Account... Please use following link https://www.emedical.immi.gov.au/eMedUI/eMedicalClient You need a HAP ID to use this link. If you have lodged an application and are receiving the error message, you will not have a HAP ID. Link to comment Share on other sites More sharing options...
mariaarieckal Posted September 1, 2014 Share Posted September 1, 2014 It is no problem .... you must be trying to access from Immi Account... Please use following link https://www.emedical.immi.gov.au/eMedUI/eMedicalClient Yea ...but you must already know the HAP ID to login through that link.. Link to comment Share on other sites More sharing options...
Usman Posted September 1, 2014 Share Posted September 1, 2014 Yea ...but you must already know the HAP ID to login through that link.. Dear call your local medical centre. BOOK your appointment by giving your TRN number to them. They will tell your HAP ID... That is how I got my HAP ID.. Link to comment Share on other sites More sharing options...
englishinaustralia Posted September 2, 2014 Share Posted September 2, 2014 Dear call your local medical centre. BOOK your appointment by giving your TRN number to them. They will tell your HAP ID... That is how I got my HAP ID.. Hi Usman - which medical centre? I understand BUPA now do the medicals, having the same problem and have emailed health@immi.gov.au frustrating as wanted to get it all sorted ASAP Will let you all know if / when get a reply Link to comment Share on other sites More sharing options...
Usman Posted September 2, 2014 Share Posted September 2, 2014 Hi Usman - which medical centre? I understand BUPA now do the medicals, having the same problem and have emailed health@immi.gov.au frustrating as wanted to get it all sorted ASAP Will let you all know if / when get a reply Since you are in Australia you will need to contact BUPA... Drop an email to BUPA enquiries@bupamvs.com.au... Tell them your TRN#, they will be able to tell your HAP ID... All medical centers like BUPA are connected with DIAC... So if you tell your TRN number they will be able to tell your HAP ID. Link to comment Share on other sites More sharing options...
Telle Posted September 2, 2014 Share Posted September 2, 2014 We are having the same issue, but it is our agent who is having the problem, they have having it with several people. We have tried to book medicals anyway as our agent suggested, but we cannot book the medicals without the HAP ID, so we are waiting to hear from our CO, who may be able to provide us with the HAP ID's Link to comment Share on other sites More sharing options...
englishinaustralia Posted September 3, 2014 Share Posted September 3, 2014 UPDATE: Health@immi.gov.au just replied and gave me HAPID!! Email them with your application id and details and they will provide it - doing medical now - thanks again for all replies EMAIL THEM IF YOU CAN'T GET YOUR HAPID ONCE SUBMITTED APPLICATION! Link to comment Share on other sites More sharing options...
mariaarieckal Posted September 3, 2014 Share Posted September 3, 2014 UPDATE: Health@immi.gov.au just replied and gave me HAPID!! Email them with your application id and details and they will provide it - doing medical now - thanks again for all replies EMAIL THEM IF YOU CAN'T GET YOUR HAPID ONCE SUBMITTED APPLICATION! Hey , Thanks for updating. I was just wondering whether you got the HAP ID the same day you emailed them. Because i emailed them 3 days back and have not still got any response... Link to comment Share on other sites More sharing options...
Telle Posted September 4, 2014 Share Posted September 4, 2014 We Still have not had a response either fr contacting them 3 days ago, however we have been able to book medicals with TRN # as suggested on here. We just have to call them up with it when we have it. Did anyone else have to take their health questionnaires when they went or is it just because our agent has been unable to upload them due to the technical problem which is still ongoing? Link to comment Share on other sites More sharing options...
Nikunj Posted September 15, 2014 Share Posted September 15, 2014 Hi all, we gone through the medical check up 5 days ago but still it is showing as Recommended ? how much time it take to show as received? Link to comment Share on other sites More sharing options...
Amol Posted October 21, 2017 Share Posted October 21, 2017 I am getting "Your request cannot be processed at this time. Please try again later" when it will resolve or anyone know solution on this please let me know. Link to comment Share on other sites More sharing options...
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