warren&liz Posted October 30, 2010 Share Posted October 30, 2010 Yesterday when I tried to check my online status a message came up saying TRN did not match applicant details. Details are entered correctly, checked and rechecked. This is the same TRN I have always used so know it off by heart. It is preset into computer but I also checked to make sure it was right from old email and entered it manually umpteen times as well. Anyone else had this problem? Liz x Link to comment Share on other sites More sharing options...
claireg Posted October 30, 2010 Share Posted October 30, 2010 I know that today the eVisa system is down due to planned system maintenance. From what I can remember I think it will be back online about 4 pm UK time today. Here's the link to the DIAC message: http://www.immi.gov.au/e_visa/outage.htm Ta claire Link to comment Share on other sites More sharing options...
musmanasghar Posted October 30, 2010 Share Posted October 30, 2010 Yesterday when I tried to check my online status a message came up saying TRN did not match applicant details. Details are entered correctly, checked and rechecked. This is the same TRN I have always used so know it off by heart. It is preset into computer but I also checked to make sure it was right from old email and entered it manually umpteen times as well. Anyone else had this problem? Liz x Now its working fine .. check again Link to comment Share on other sites More sharing options...
warren&liz Posted October 30, 2010 Author Share Posted October 30, 2010 Thanks for the replies, tried again but still no joy. If not working by Monday will ask agent if she knows anything. Liz x Link to comment Share on other sites More sharing options...
scottntina Posted October 30, 2010 Share Posted October 30, 2010 Dont mean to sound patronising at all, but i did this the other day, and was driving me crazy... I checked and checked, but finally realised that i had put one letter down incorrectly . Im sure you have checked and checked, but maybe you did what i did... i did feel silly after. hehe. Hope you dont take offence to that, but its easy to make a little mistake when we are sooooo looking forward to some movement. Good luck Tina Link to comment Share on other sites More sharing options...
Guest Noodle Posted October 30, 2010 Share Posted October 30, 2010 We have been off-line for a month anyway, we had the same issue and the last two digets had been changed around. Call them and explain what is happening when you try to check. Best wishes Ley x Link to comment Share on other sites More sharing options...
claireg Posted October 30, 2010 Share Posted October 30, 2010 Dont mean to sound patronising at all, but i did this the other day, and was driving me crazy... I checked and checked, but finally realised that i had put one letter down incorrectly . Im sure you have checked and checked, but maybe you did what i did... i did feel silly after. hehe. Hope you dont take offence to that, but its easy to make a little mistake when we are sooooo looking forward to some movement. Good luck Tina Yes I have had one of those moments. I kept putting in my date of birth instead of OH's and just couldn't work out why we could no longer get in!! Was convinced we had been wiped off the system!! Link to comment Share on other sites More sharing options...
warren&liz Posted November 3, 2010 Author Share Posted November 3, 2010 My agent spoke to ASPC yesterday, we are not the only people with this problem. Unfortunately ASPC were unable to offer a solution at the moment. Will just have to keep trying and hope it gets fixed soon. Liz x Link to comment Share on other sites More sharing options...
Guest Manj Posted November 3, 2010 Share Posted November 3, 2010 My agent spoke to ASPC yesterday, we are not the only people with this problem. Unfortunately ASPC were unable to offer a solution at the moment. Will just have to keep trying and hope it gets fixed soon. Liz x We've been having the same issue since last year (Actually since we left onshore for a short holiday) and DIAC does'nt know what the cause is. Firstly, I was pretty scared that they might have lost my application... but then I lodged it online so loosing it somewhere is impossible. Link to comment Share on other sites More sharing options...
Guest rupani Posted November 3, 2010 Share Posted November 3, 2010 I have been also trying for last two days but it is showing error. Link to comment Share on other sites More sharing options...
warren&liz Posted November 3, 2010 Author Share Posted November 3, 2010 Hi Rupani I don't think there is anything to worry about it is just the system playing up. Liz x Link to comment Share on other sites More sharing options...
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