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Nicko

Kent Relocation Group & Anglo Pacific

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Just wondering how people found this - I thought after paying Anglo Pacific around £8000 to bring all the contents of our home that would be it. When the items arrived in Australia we had to pay the Kent Relocation Group another $841 for a Quarantine examination fee  now I’ve just had a further email that they want a extra $150 for opening boxes for customs? I feel like they are just trying it on? The email initially said I had to pay customs when U challenged them and said can I pay direct they said it was for their staff to open the boxes for customs. 
 

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Unfortunately no removalist company can predict what Quarantine and Customs charges might be.  There should've been something in the small print of the contract, saying those services would be extra, it's pretty normal.  If they have to provide staff for the job, they're entitled to charge.

Edited by Marisawright

Scot by birth, emigrated 1985 | Aussie husband granted UK spouse visa March 2015, moved to UK May 2015 | Returned to Oz June 2016

My new novel, A Dance With Danger, is due out August 2022

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I'd say those costs are relatively cheap compared to what I've heard some people have to pay for their customs examination and associated services. 

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Why what sort of prices have people had to pay for services and eximainations?

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