Van Posted January 14, 2015 Share Posted January 14, 2015 I don't hear many people talking about using an online supermarket to do all their grocery shopping in sydney? In London I rarely went to a supermarket and definitely relied on online deliveries for the big shop, heavy items and getting everything I needed for an event - Ocado was invaluable for that. Do they even have that kind of service over in Sydney? What are people's recommendations and experiences like of using the online supermarket deliveries like? Is it reliable quality, cost, variety and quality ok? Thanks again! Quote Link to comment Share on other sites More sharing options...
MARYROSE02 Posted January 22, 2015 Share Posted January 22, 2015 You can order on line with Coles, and have it delivered to your home. I've seen the vans but I've never used the service. Quote Link to comment Share on other sites More sharing options...
fish.01 Posted January 22, 2015 Share Posted January 22, 2015 I assume Sydney has had them for a long time as I first used one in Brisbane in the mid 1990's...they range from small independent groups to large supermarkets. Quote Link to comment Share on other sites More sharing options...
Guest The Pom Queen Posted January 22, 2015 Share Posted January 22, 2015 I've never even heard of Ocado. Like Maryrose said you can get Coles and Woolworths to deliver, we sometimes use catch of the day for discount basics. Quote Link to comment Share on other sites More sharing options...
Guest Posted January 22, 2015 Share Posted January 22, 2015 In case you don't know Coles and Woolworths are the equivalent of Tesco etc. There is nothing like Ocado that I am aware of. Quote Link to comment Share on other sites More sharing options...
NicF Posted January 22, 2015 Share Posted January 22, 2015 I used to use Ocado in the UK and have used Coles online here. They are similar but not the same - Coles online is more equivalent to Asda or Tesco online in the UK. They have two hour delivery slots (Woolworths are 3 hours) and the website just doesn't work as well for me. Otherwise customer service has been fine and stuff comes in crates with just a few plastic bags and they will deliver to your kitchen. I don't use it very often though as I prefer to go and pick my own stuff, especially as the supermarket near me is pretty quite when I go. Quote Link to comment Share on other sites More sharing options...
MARYROSE02 Posted January 23, 2015 Share Posted January 23, 2015 I walk up to Coles and get a basket rather than a trolley, then I know I won't have too heavy a load to carry back. If I take the car I have the hassle of opening and closing a succession of doors to and from the garage. I'm glad I made the effort to go to Coles twice this week rather than be lazy and go to convenience stores.I like them but they don't have the fruit I like. Quote Link to comment Share on other sites More sharing options...
Van Posted February 3, 2015 Author Share Posted February 3, 2015 Thanks all. Will give Coles online a go...as working 5 days a week I don't get a lot of time for supermarket shopping and was hoping to take the pain out of the week by just having it turn up on my doorstep on a sat morning. Sounds like there is a niche waiting to be filled here with a replica like online service similar to ocado, waitrose-online or even just a sainsburys. Quote Link to comment Share on other sites More sharing options...
MARYROSE02 Posted February 9, 2015 Share Posted February 9, 2015 Looked out of my window. Quote Link to comment Share on other sites More sharing options...
jonas valent Posted March 3, 2015 Share Posted March 3, 2015 This is torture, i just found out the local IGA does online shopping but they're out of the beef jerky i like, haha hope they restock soon! Quote Link to comment Share on other sites More sharing options...
Bungo Posted March 3, 2015 Share Posted March 3, 2015 I don't hear many people talking about using an online supermarket to do all their grocery shopping in sydney? In London I rarely went to a supermarket and definitely relied on online deliveries for the big shop, heavy items and getting everything I needed for an event - Ocado was invaluable for that. Do they even have that kind of service over in Sydney? What are people's recommendations and experiences like of using the online supermarket deliveries like? Is it reliable quality, cost, variety and quality ok? Thanks again! Yes used both Coles and Woolworths on line shopping and delivery service. It worked perfectly fine and the delivery slots were plentiful and would be something convenient for most people. I am am not sure why you mention Ocado in particular, as I understand that is just the Waitrose delivery service in UK? Or does it do something special? There isn't a supermarket equivalent of Waitrose, by that I mean upmarket and expensive.. Quote Link to comment Share on other sites More sharing options...
MARYROSE02 Posted March 3, 2015 Share Posted March 3, 2015 Yes used both Coles and Woolworths on line shopping and delivery service. It worked perfectly fine and the delivery slots were plentiful and would be something convenient for most people. I am am not sure why you mention Ocado in particular, as I understand that is just the Waitrose delivery service in UK? Or does it do something special? There isn't a supermarket equivalent of Waitrose, by that I mean upmarket and expensive.. Perhaps, missing a particular shop/pub/beer/whatever, is a symptom of homesickness or still being unsettled? I vaguely recall, going into Coles or Woolies, just after I returned to Sydney after 12 years back in Hampshire, and thinking 'Very poor, compared to ASDA or Tesco.' But now, six years on, I can't remember what I was 'sniffy' about. The last supermarkets I went into were in New Caledonia and Fiji and they just looked like, well, 'supermarkets.' If I lived there, I would use them, and accept them. 'When in Rome, or Sydney, or wherever......?' Quote Link to comment Share on other sites More sharing options...
Sustain Posted March 7, 2015 Share Posted March 7, 2015 In case you don't know Coles and Woolworths are the equivalent of Tesco etc. There is nothing like Ocado that I am aware of. We are coming:wink: Delivery in 90 minutes Quote Link to comment Share on other sites More sharing options...
NicF Posted March 7, 2015 Share Posted March 7, 2015 Yes used both Coles and Woolworths on line shopping and delivery service. It worked perfectly fine and the delivery slots were plentiful and would be something convenient for most people. I am am not sure why you mention Ocado in particular, as I understand that is just the Waitrose delivery service in UK? Or does it do something special? There isn't a supermarket equivalent of Waitrose, by that I mean upmarket and expensive.. Ocado is definitely not the Waitrose delivery service. They offer (or used to anyway) Waitrose products but they also offer there own brand products as well. Ocado is unique in that it is purely on online grocery delivery service and does not operate any stores. Orders are packed in the Ocado warehouses and then sent out from there. (There may be a stage inbetween as well but I can't remember). Personally having used them a lot I found the online experience far superior to the 'normal' supermarket options (which I had also used). I found the website far easier to use than the other supermarkets and if I had a problem with my order I could claim a refund online. I can't remember how long the other supermarkets in the UK allow you to edit your order but I was able to edit my Ocado one right up until 8pm on a Saturday for delivery before 9am Sunday. Ocado offer 1 hour delivery slots rather than the two hour slots offered by most (all?) of the others. They also offer delivery slots in half hour options throughout the day so, for example, you can choose to have shopping delivered between 7 and 8 or between 7:30 and 8:30. They were always able to offer early morning Sunday deliveries as well which the supermarkets were not able to. When I lived in the UK I could have my shopping delivered and put away before the other supermarkets would even deliver. I have used Coles online delivery service and while I have not had any problems with it I don't find it anywhere near as good as the Ocado experience. I was going to use Woolworths but with a three hour delivery slot it just wasn't going to work for me. Quote Link to comment Share on other sites More sharing options...
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