Catlady2014
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Everything posted by Catlady2014
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If you have checked and double-checked that you used the correct email address, then there's not much you can do. People rarely get acknowledgements, apart from the very first one after lodging their application. BUT ... check your Junk folder in case anything goes in there instead of into your Inbox.
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I've messaged you, Ian.
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That's the problem - there's no conformity. My daughter expected to receive communications to her online account but they arrived by snail mail instead. People need to keep checking both their online account and their postbox.
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Pic 1 first screen pic 2 second screen
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Go to top of page, right-hand side, click on your name/pic, from drop down list choose Account Settings, click on Signature.
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I agree that it's best to go into the Centrelink office (arriving first thing if possible to be first in the queue). With regard to processing of the AoS, having all required AoS documents ready is obviously absolutely essential, but it will make no difference to the processing time unfortunately (see my own timeline). There was even one case on here where the applicant waited 16 weeks - all down to inefficiency at Centrelink, which kept apologising for the delay and promising to prioritise the application and then not doing it. From memory, I believe this happened three times. Then there was a case where Staff at Centrelink forgot to countersign the form, and another case where staff received all the documents and signed to this effect but then forgot to upload the documents onto their system.
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Whataday referred to "unexpected processing procedure in AOS national team"; that implies a problem with Centrelink, although I have no idea what that might be. AOS processing problems would obviously impact on the next stage of visa processing at PVC though and we do know that there are delays with AOS in some areas. @whataday, do you know what the problem is with AOS at Centrelink?
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My post above was in reply to Wishfull's question (sorry, I didn't include your post in my reply).
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The person at Centrelink who receives the documents probably doesn't have the time to go through everything to assess it there and then, and may not be qualified to carry out the assessment. With the interview, from what I understand, it's a bit like when you ring your bank etc and have to listen to a long spiel while you wait patiently - the phone 'interview" is mainly about impressing on the assurer their duties and responsibilities as an assurer and making sure they understand it all, because it is actually a big responsibility.
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Your parents should keep checking their emails and also their Junk folder - just in case. So far as I know, the Department prefers email communication. Your parents could email them to check. They will need to put the applicant name, date of birth, and reference number in the subject line of the email, e.g. JOHN CITIZEN 4/4/1950 Client ID 12345678912 (OR CLF2015/123456). If your parents have an agent, the Department will send emails to the agent, so your parents should chase the agent.
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She sent ONE Bank Cheque by Registered Express post (you can use both services together). She included a copy of the email. It was sent to the address given in the instructions which I have copied below, but please check your own email carefully in case this has changed since mine was done. For instance, it might be that they now want cheques payable to Department of Human Services or some other name, as I know that the Department changed its name recently. "Payment by Bank Cheque Bank cheques should be made payable to the Department of Immigration and Border Protection and sent by registered post to the following address: Parent Visa Centre Contributory Parent Section Locked Bag 7 NORTHBRIDGE WA 6865 AUSTRALIA Please note that we do not accept personal cheques. IMPORTANT · The file reference number must be included with the payment · Payment by international bank cheque will delay the visa grant for a period of 28 days after payment has been receipted to allow the cheque to clear. Applicants Who Are in Australia An application cannot be finalised while an applicant is in Australia. All applicants who are in Australia are required to make arrangements to depart Australia within twenty eight (28) days of the date of this email. Within seven (7) days applicants are required to provide a scanned copy of their departure arrangements from Australia to the Parent Visa Centre. Applicants should allow a minimum of three (3) working days for a visa to be granted following departure from Australia."
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My email requesting the second vac included full instructions on how and where to send the payment. You should check your email for the details and follow the instructions carefully. For the record, my daughter in Australia included a photocopy of the email with the cheque and sent registered and express.
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There doesn't seem to be an "average". I think it depends on whichever office you go to. I suppose some offices might be busier than others, or might be more (or less) efficient than others.
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The bank guarantee? I'm assuming you mean the Assurance of Support Bond? Yes, you need to take that paperwork to Centrelink and they should advise Immi. Then you wait again.
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Yes, you can get a bank cheque drawn on your account and send it to Perth. You can't send it until they tell you though and you will get full instructions at the time.
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I transferred the money to my daughter's Australian bank account so that she could pay it with a bank cheque drawn on that account. That was the most efficient and least expensive way of doing it at the time. I don't know about bpay, as it wasn't an available method when we did mine last September.
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Yes. of course, the exchange rate - although it's improving little by little. I sent the bond money and the second vac over when I thought the rate was reasonable, which mitigated some of the exchange rate loss. I moved from a bungalow and large garden in a peaceful village in the southeast of the UK, but I've gone for the "granny extension" option here and I've been pleasantly surprised that, although the extension will be a bit smaller than I'm used to, it's not a huge difference. As for the garden, it was becoming more of a nuisance to me in the UK, with all the upkeep and bearing in mind that i really only got benefit from it during the summer months. Here in Aus, I'll have the benefit of a large garden and pool, reasonable size private accommodation, and I'm on hand to help out with grandkids etc, I'm really close to all amenities but still in a quiet area, but I'll have none of the upkeep and expense that comes with owning a separate property. I do understand that it's horses for courses, though; so for everybody who has felt the need to drop out, I really am sorry for your situation and hope that everything works out for the best.
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You're having a bit of a nightmare with all this, and I do feel for you both. I hope the second test goes off without a hitch this time. I think your daughter should chase Centrelink because they have been known by other forum members to make real mistakes; their helpfulness/efficiency seems to depend a lot on who you deal with in the various offices. If she can manage to visit the office, that would be better than trying to phone. Also, if she can get there first thing in the morning to be first in the queue.
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I decided on this option too. It makes sense on so many levels, and building work starts 5th March.
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I agree, I think it depends on the efficiency or otherwise of both the Centrelink staff and the Case Officer at Immi. And frustrating as that is, it's all worthwhile in the end.
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Currently showing processing time of 37-39 months. http://www.homeaffairs.gov.au/about/access-accountability/service-standards/global-visa-citizenship-processing-times
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I'm not sure whether you need to inform Immi, but it probably would do no harm to do so, just to be on the safe side. I think the timescales vary quite a bit, take a look at mine for example.
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Yes, it's still 19th March, I just had a reply.
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I packed bedding etc in heavy duty polythene bags and there was no problem with mildew, which I must admit hadn't occurred to me. The bagged stuff was handy for stuffing into gaps in the cube, providing stability to the boxes and some protection for other individual unboxed items. Also, I reckoned if Customs wanted to open the cube at least they could see the stuff in the bags and see that they tallied with the inventory. But most of my stuff was packed into heavy duty cardboard boxes. As it happens, they didn't open the cube anyway.
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My Movecube left the UK 19th October and arrived at my home 9th January - just under 12 weeks. It was only at Customs for 4 days. I wonder why the transit times are so different - maybe it depends on the route taken and the number of drops and pick-ups at different harbours along the route, but I can't understand the differing delays at Customs. Just luck of the draw maybe.
