MelanieJS

Devastated!!

17 posts in this topic

I'm devastated. My dogs had their rabies blood tests in February, both results were fine. However the vet missed off 1 digit of one of my dog's microchip when completing the form. I was told my dog had to have another blood test (which came back lower than that the required amount). Just been told today that my dog has to start the process again and cannot fly for another 6 months. We leave on 1st August due to my partner's job and we have to leave one or both of our dogs here for 6 months. I'm gutted and angry that the vet's lack of concentration has caused this.

 
 
 

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that's sooo bad


Sent from my iPhone using PomsinOz

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Oh no, i would be gutted too. Do you have someone there who could look after them for a few months after youve left? and is there nothing at all the vet who made the mistake can do to rectify the issue?

Cal x

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They were meant to fly out at the end of August so they were going to stay with carers for 6 weeks but I doubt they can look after them for the whole 6 months as they will have other bookings.   

The vet is looking into every avenue but it doesn't look like it.   

 

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That's very hard :( - my vet put the wrong age on the form but I noticed and he reissued with the right info - there's so much to think about - you would hope that you don't have to follow behind the professionals making sure they have got it right.  Good luck hope it all turns out okay for you.  Have you thought about http://join3.borrowmydoggy.com/?headline=A+New+Kind+of+Dog+Care&gclid=EAIaIQobChMIodDTjO331AIVI77tCh308w2hEAAYASAAEgJYpfD_BwE to find someone who can look after them (or just the one)?

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Posted (edited)

Imapla - I'm hoping to persuade the Oz side to allow my dog to have another blood test and if that is fine, have another blood test about 6 weeks later.  Hoping that if they are both above the required level then they will allow her to go.    They have said that they have never heard of it happening before and it is bizarre that the level is so different only 4 months later.    

Both my dogs have travelled to Oz already in 2015.   

My carers will look after both dogs for the whole 6 months which is a relief but it is a lot of money £4k+ for 1 dog.   The vets will be paying for Maisie and we will have to pay for our other dog Mabel.     Mabel is fine to fly but I couldn't separate them as Mabel relies on Maisie too much.   

It is a nightmare I could do without.

Edited by MelanieJS
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Oh thats so bad -our  vet lost the last blood test before our boy was due to fly and told us when we were in Singapore en route ( we had left Ralphy with Golden Arrow who were shipping him )

Luckily Golden Arrow pulled out all stops to get tests done and through but the stress ruined our stay over in Singapore 

I was so careful too about step by step procedures with our vet it was devastating - have you spoken to the people who will ship your two maybe they can advise as well 

 

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35 minutes ago, Patphillips47 said:

Oh thats so bad -our  vet lost the last blood test before our boy was due to fly and told us when we were in Singapore en route ( we had left Ralphy with Golden Arrow who were shipping him )

Luckily Golden Arrow pulled out all stops to get tests done and through but the stress ruined our stay over in Singapore 

I was so careful too about step by step procedures with our vet it was devastating - have you spoken to the people who will ship your two maybe they can advise as well 

 

OMG!  That is terrible.  However careful we are, as owners, to be organised etc. it seems it is the vets that make silly mistakes.   

Our vet will now be paying over £4k for our dog to stay at carers for 6 months - just because of getting a digit wrong.    

Apparently, our vet spoke to Airpets who we are using.   I emailed Airpets too but the girl who is dealing with sending the dogs over is so lacklustre in replying, it is ridiculous.   I have sent her two emails recently and hasn't responded to either.   I may request a different handler anyway.   

I wanted to use Golden Arrow but it was too far for the carers to drive to take the dogs.  I know they could meet them at Heathrow but Airpets collect from home and I used them before.   

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On 11/07/2017 at 18:43, MelanieJS said:

OMG!  That is terrible.  However careful we are, as owners, to be organised etc. it seems it is the vets that make silly mistakes.   

Our vet will now be paying over £4k for our dog to stay at carers for 6 months - just because of getting a digit wrong.    

Apparently, our vet spoke to Airpets who we are using.   I emailed Airpets too but the girl who is dealing with sending the dogs over is so lacklustre in replying, it is ridiculous.   I have sent her two emails recently and hasn't responded to either.   I may request a different handler anyway.   

I wanted to use Golden Arrow but it was too far for the carers to drive to take the dogs.  I know they could meet them at Heathrow but Airpets collect from home and I used them before.   

Melanie Golden Arrow picked our boy up from home we lived in the North East ,Sunderland , cost extra but well worth it -he stayed with them for a week prior to shipping and I truly can not fault them we would have been in a right mess with the lost blood test but they took Ralphy to their vets and couriered the bloods to the place that tests them 

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21 minutes ago, Patphillips47 said:

Melanie Golden Arrow picked our boy up from home we lived in the North East ,Sunderland , cost extra but well worth it -he stayed with them for a week prior to shipping and I truly can not fault them we would have been in a right mess with the lost blood test but they took Ralphy to their vets and couriered the bloods to the place that tests them 

I am more than happy to pay extra - I think I will give them a call and see if I can use them instead.    Thanks for the advice

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Just wanted to second what @Patphillips47 has said about Golden Arrow as we are using them. My dogs fly out tomorrow. We had an issue 2 weeks ago with one of them at their penultimate vet check and Golden Arrow were great at sorting it out. I thought they were going to have to be separated so know how devastating that feels. Really hope you get it sorted quickly x 

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18 minutes ago, Paige03 said:

Just wanted to second what @Patphillips47 has said about Golden Arrow as we are using them. My dogs fly out tomorrow. We had an issue 2 weeks ago with one of them at their penultimate vet check and Golden Arrow were great at sorting it out. I thought they were going to have to be separated so know how devastating that feels. Really hope you get it sorted quickly x 

I spoke to Chris today and I am definitely going to use them.    He gave me good advice, so hopefully my two girls can come over earlier than having to wait 6 months.    

Good luck with your dogs' flight tomorrow.    Mine have already done the flight before and they were fine.   x

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That's great news! Worried sick about my two. Can't wait to see them again :notworthy:

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8 hours ago, Paige03 said:

That's great news! Worried sick about my two. Can't wait to see them again :notworthy:

I'm sure they will both be fine.   I picked mine up from the airport and we went to the park and it was like she hadn't even done two flights and 10 days' quarantine.   

Where are going to/living in Oz?

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I'm in Mackay, QLD. They've got another couple of flights to contend with after quarantine. I hope you get your babies over sooner rather than later. Keep this thread updated  x 

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On 11/07/2017 at 19:13, MelanieJS said:

OMG!  That is terrible.  However careful we are, as owners, to be organised etc. it seems it is the vets that make silly mistakes.   

Our vet will now be paying over £4k for our dog to stay at carers for 6 months - just because of getting a digit wrong.    

Apparently, our vet spoke to Airpets who we are using.   I emailed Airpets too but the girl who is dealing with sending the dogs over is so lacklustre in replying, it is ridiculous.   I have sent her two emails recently and hasn't responded to either.   I may request a different handler anyway.   

I wanted to use Golden Arrow but it was too far for the carers to drive to take the dogs.  I know they could meet them at Heathrow but Airpets collect from home and I used them before.   

Bob at Pet air would have been great to use as he is a vet as well so he would have picked up on this.

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On 13/07/2017 at 06:29, MelanieJS said:

I spoke to Chris today and I am definitely going to use them.    He gave me good advice, so hopefully my two girls can come over earlier than having to wait 6 months.    

Good luck with your dogs' flight tomorrow.    Mine have already done the flight before and they were fine.   x

I am so pleased to hear that when next you speak to Chris tell him its Ralphy the Shar Pei I am taking about and we are forever gratfull

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