Hello,may be CO did not check what doc been attached ,, just attached the required again and for pte I think the next day your husband supposed to receive an email from pte the day, pte exam which your husband given.follow the link and that’s certificate can be downloaded and that’s the original...
thanks
Please go to the link below
https://www8.pearsonvue.com/testtaker/signin/SignInPage.htm?clientCode=PEARSONLANGUAGE&_ga=2.40462946.1749483994.1553665400-1672881526.1553665400
and sign in or create web account ..then view reports,,you will be able to download the results...