libbysmum Posted December 1, 2009 Share Posted December 1, 2009 Hi all, We submitted an e-visa this morning, however after submitting and having to complete the next stage, i.e, printing off document checklist, attaching documents etc, the system would not allow me to provide a password. My session then timed out and so was unable to attach any documents. I received the confirmation email from diac, and it provides a link to upload documents, but this requires a login with the password I was not able to set aaarrrgghh!!!:arghh: No email address or any other way of providing the documents was offered in the email so am alittle stuck as to what to do next. :huh: Has anyone else had the same problem, is there a technical department at diac who might be able to sort out the issue of no password? Any advice really needed today please??? Sarah Link to comment Share on other sites More sharing options...
libbysmum Posted December 1, 2009 Author Share Posted December 1, 2009 SORTED!!! Pheeeewwwww! Just tried logging in with the old password (the one for logging in to the saved application form PRIOR to submitting it) and voila it let me in!!! Crazy system?? :eek: I thought the old login was obsolete, cos the visa was lodged, obviously not! If anyone finds themselves in the same situation give it a try!! Sarah Link to comment Share on other sites More sharing options...
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