The Gees Posted April 2, 2023 Share Posted April 2, 2023 Please advise: I have had CO contact asking for additional information. The CO wants a birth certificate (to prove relationship to sponsor for 491) which I have already provided. I am thinking that I will upload it to the application again, more clearly labelled. I will also type out a transcript as it is in small, old fashioned handwriting. Is anyone able to offer any thoughts on why else it is being requested again? Many thanks Quote Link to comment Share on other sites More sharing options...
wrussell Posted April 3, 2023 Share Posted April 3, 2023 Thank you for the opportunity to provide further information... then upload it again and also attach it to your reply email. Quote Link to comment Share on other sites More sharing options...
paulhand Posted April 3, 2023 Share Posted April 3, 2023 Assuming this is a UK birth certificate, have you provided a full long-form birth certificate rather than a short-form one? If so, then as Westly says, otherwise you need to order the long-form certificate. Quote Link to comment Share on other sites More sharing options...
The Gees Posted April 3, 2023 Author Share Posted April 3, 2023 14 hours ago, wrussell said: Thank you for the opportunity to provide further information... then upload it again and also attach it to your reply email. @wrussell Thank you. I will do this. Sorry if this is a stupid question but 'm not sure how to reply via email as the email came from an address I can't reply to! Is there another way to email the CO? I only have their first name and 'position number'. Quote Link to comment Share on other sites More sharing options...
The Gees Posted April 3, 2023 Author Share Posted April 3, 2023 @paulhand Thank you for your help Yes, I have provided the full long form birth certificate. It is for my father. I did the same for my aunt's birth certificate (his sibling) and that has not been questioned or requested again, however I did label the document with her full name when I uploaded it originally whereas I only used my father's initials for his document. That is the only difference I can see, so I think the CO must have just not been able to find it easily amongst the huge number of documents. Do you think I should provide a transcript as well? My aunt's is written in the same handwriting and seems to have been accepted though. I am a bit nervous - it has been a long journey so far and I don't want to 'fail' at the 11th hour! I'm looking for silver linings and hoping it is a good sign that the application is actually now being processed! Thanks again Quote Link to comment Share on other sites More sharing options...
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