AusMate Posted May 27, 2020 Share Posted May 27, 2020 Hi, I applied for the parent visa 804 in April 2020 and it has almost a month since I have heard anything from the department, I have heard people getting acknowledgement receipt within 5 days but seems to be there is delay from them. Is someone else is on the same boat My parents current visa is due to expire in 12 June 2020 Any Suggestion guys what should be the next step to take ? Quote Link to comment Share on other sites More sharing options...
AusMate Posted May 28, 2020 Author Share Posted May 28, 2020 Wow no suggestions, seems to be no one is interested in replying to it or either there are no people who have faced such situation Quote Link to comment Share on other sites More sharing options...
ramot Posted May 28, 2020 Share Posted May 28, 2020 22 minutes ago, AusMate said: Wow no suggestions, seems to be no one is interested in replying to it or either there are no people who have faced such situation I do t think many posters have applied for the 804 visa. Most apply for offshore parent visas. We originally applied for the 864 visa and I don’t think the acknowledgement took too long, but that was 3 years ago. Can’t you give them a ring? 1 Quote Link to comment Share on other sites More sharing options...
rammygirl Posted May 28, 2020 Share Posted May 28, 2020 Has the application fee been taken? 1 Quote Link to comment Share on other sites More sharing options...
AusMate Posted May 28, 2020 Author Share Posted May 28, 2020 5 hours ago, rammygirl said: Has the application fee been taken? Yes, I paid the application fees first and in the next two day the application was delivered to the perth centre Quote Link to comment Share on other sites More sharing options...
AusMate Posted May 28, 2020 Author Share Posted May 28, 2020 (edited) 6 hours ago, ramot said: I do t think many posters have applied for the 804 visa. Most apply for offshore parent visas. We originally applied for the 864 visa and I don’t think the acknowledgement took too long, but that was 3 years ago. Can’t you give them a ring? Do you have a contact number for them ? or any email address .I suppose every parent application goes to same visa centre Edited May 28, 2020 by AusMate Quote Link to comment Share on other sites More sharing options...
ramot Posted May 28, 2020 Share Posted May 28, 2020 (edited) 1 hour ago, AusMate said: Do you have a contact number for them ? or any email address .I suppose every parent application goes to same visa centre Sorry my application was several years ago and and very different as we swapped from the 864 to a special 143 pathway, From memory I think the immigration department for the parent visas changed from Perth to Hobart? My husband has just said that On the immigration web site there is a contact telephone number, which should connect you. Give it a try good luck Edited May 28, 2020 by ramot Quote Link to comment Share on other sites More sharing options...
AusMate Posted May 28, 2020 Author Share Posted May 28, 2020 51 minutes ago, ramot said: Sorry my application was several years ago and and very different as we swapped from the 864 to a special 143 pathway, From memory I think the immigration department for the parent visas changed from Perth to Hobart? My husband has just said that On the immigration web site there is a contact telephone number, which should connect you. Give it a try good luck Thanks I will try the number I think the centre remains the same at Perth, where did you get that the centre is hobart ? now Quote Link to comment Share on other sites More sharing options...
ramot Posted May 28, 2020 Share Posted May 28, 2020 10 hours ago, AusMate said: Thanks I will try the number I think the centre remains the same at Perth, where did you get that the centre is hobart ? now It’s irrelevant where the office for the parent visas is, just call the tel no on the web site and ask If you sent your application by registered post, as that’s the safest way and you can track when it was delivered Quote Link to comment Share on other sites More sharing options...
rammygirl Posted May 28, 2020 Share Posted May 28, 2020 If you paid for a signed for delivery did you send it to the street address? A locked bag or PO Box address cannot sign and it may well be returned. I assume you made a paper rather than on line application for a reason. Quote Link to comment Share on other sites More sharing options...
AusMate Posted May 29, 2020 Author Share Posted May 29, 2020 (edited) 2 hours ago, ramot said: It’s irrelevant where the office for the parent visas is, just call the tel no on the web site and ask If you sent your application by registered post, as that’s the safest way and you can track when it was delivered Can you give me the link where I can get the number , Also the parcel is delivered , I opted for express post and signature required and also raised a case number with Aus and they double confirmed it has been delivered.:) Edited May 29, 2020 by AusMate Quote Link to comment Share on other sites More sharing options...
AusMate Posted May 29, 2020 Author Share Posted May 29, 2020 1 hour ago, rammygirl said: If you paid for a signed for delivery did you send it to the street address? A locked bag or PO Box address cannot sign and it may well be returned. I assume you made a paper rather than on line application for a reason. Hi RammyGirl, I chose the lock Bag address, express post with signatures, Aus Post confirmed that they have delivered it to the required address, They also told me the code they get when they deliver it, furthermore they said the addressee has a some kind alternate delivery arrangement set with them to make sure they receive the mail.They gave me the signature also which was “T DAS STC” When you say it is paper based can we apply online also because when I read the department website they say it can only be applied on paper Quote Link to comment Share on other sites More sharing options...
ramot Posted May 29, 2020 Share Posted May 29, 2020 5 minutes ago, AusMate said: Can you give me the link where I can get the number , Also the parcel is delivered , I opted for express post and signature required and also raised a case number with Aus and they double confirmed it has been delivered.:) As said before go on the government immigration web site immigration and citizenship scroll down to contact bottom of general on right contact us click on it scroll down cant find what you’re looking for get in touch scroll down Telephone on left scroll down click on telephone call us contact us telephone within Australia telephone number at bottom of page 131 881 Monday to Friday 9am to 5pm i can’t help any more than that apart for telephoning for you.i had to look everything up from scratch for you 13 minutes ago, AusMate said: Can you give me the link where I can get the number , Also the parcel is delivered , I opted for express post and signature required and also raised a case number with Aus and they double confirmed it has been delivered.:) Quote Link to comment Share on other sites More sharing options...
AusMate Posted May 29, 2020 Author Share Posted May 29, 2020 2 hours ago, ramot said: As said before go on the government immigration web site immigration and citizenship scroll down to contact bottom of general on right contact us click on it scroll down cant find what you’re looking for get in touch scroll down Telephone on left scroll down click on telephone call us contact us telephone within Australia telephone number at bottom of page 131 881 Monday to Friday 9am to 5pm i can’t help any more than that apart for telephoning for you.i had to look everything up from scratch for you Thank you Very much this is the same number I had, I though the PVC centre has different number. Quote Link to comment Share on other sites More sharing options...
kotvir Posted September 25, 2021 Share Posted September 25, 2021 Hi AussMate, have you received acknowledgement ? Quote Link to comment Share on other sites More sharing options...
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