AJ Posted November 3, 2013 Share Posted November 3, 2013 Is there a trading standards in Australia that I can contact for advice? I signed up for an online course and now a couple of weeks in I am finding out it is not at all what I was led to believe. It had a 5 day cooling off period and then you are supposed to pay in full but I didnt even receive the text books within 5 days. I have heard bad things from so many other people doing it and seemingly it is almost impossible to get the placement for 120 hours which is part of the course. Link to comment Share on other sites More sharing options...
Guest The Pom Queen Posted November 3, 2013 Share Posted November 3, 2013 Sorry to hear that. What course were you doing. Have you paid in full? try http://www.commerce.wa.gov.au/consumerprotection/ Link to comment Share on other sites More sharing options...
AJ Posted November 3, 2013 Author Share Posted November 3, 2013 Sorry to hear that. What course were you doing. Have you paid in full?try http://www.commerce.wa.gov.au/consumerprotection/ Thanks for that will take a look. It was for a Healthcare Services Assistant. I wanted to do a course where I could work in a hospital like an Auxiliary etc, but this is more like age care which I dont want to do. Other people doing it are advising that hospitals wont give placements to people doing this course. If anyone wants to know the name of the Training Provider just PM me I wont put it on here. Am paying direct debit but am worried if I stop they will send me to a debt collector Link to comment Share on other sites More sharing options...
dxboz Posted November 3, 2013 Share Posted November 3, 2013 Have you tried contacting the training provider to see if they have a course that would suit you better? I would raise your concerns with them first and see what they say Link to comment Share on other sites More sharing options...
connaust Posted November 3, 2013 Share Posted November 3, 2013 Which state is the training provider's registered seat? In addition to consumer protection I would immediately get onto ASQA http://www.asqa.gov.au/about-asqa/about-asqa.html by telephone Monday a.m., they control quality etc. of registered training organisations RTOs Link to comment Share on other sites More sharing options...
AJ Posted November 3, 2013 Author Share Posted November 3, 2013 Which state is the training provider's registered seat? In addition to consumer protection I would immediately get onto ASQA http://www.asqa.gov.au/about-asqa/about-asqa.html by telephone Monday a.m., they control quality etc. of registered training organisations RTOs Thanks, I am going to phone the course provider tomorrow see what they say and take it from there. Link to comment Share on other sites More sharing options...
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