Tony C

Hi Michael That is quick! Congrats Michael. That's our concern, worst is that they will miss the school holidays and we have to change the flight at extra cost again.. But they are leaving during the weekend, so there are 7 working days they will be outside Australia. Hope we will get it through.. Best

Hi All Some really good progress after the post. I believe there is some kind of magic in this forum! We have received the AOS acceptance on 5 Dec and further request to pay 2nd VAC on 17 Dec. As our parents are in Aus so they will have to leave now. We have paid the AOS via BPAY on 17 Dec (same day) and booked the flight out next week, with return date on first week of Jan. Hopefully the grant will come through in the two weeks gap. Anyone have experience on how long it takes for the visa to be granted after 2nd VAC payment? Hope all goes well with everyone here too! Best

Thanks Rosiejaq. Did your daughter and SIL called the 13 general number or the 1800 complain hotline. Did not really want to go down the complain path but we are weary it is going into Christmas soon. :(

Hi All This forum is a blessing as I just found so many are in similar situation.. We have been waiting for 4 years and submitted more documents to PVC team in August, asked for AOS in August and submitted application shortly. Been asked to submit bank guarantee and did that in the correct timeline by uploading the bank guarantee document via MyGov and here is the nightmare comes. All was done on 2 Nov and we have received a rejection letter on 18 Nov saying we did not submit the Bank Guarantee in time! We have called Centrelink hotline on 20 Nov and been advised they found our bank guarantee and will forward to AOS team for processing. Nothing after. We have then called again on 3 Dec to follow up and same response it is forwarded to AOS team to process. Visited Centrelink on 4 Dec and they even provided a "Approval" document for us to see but still nothing in writing in our mail box. Has anyone gone through this rejection issue and what is the best approach now? We are so worry that the AOS is causing delay and possibly affecting the visa determination for our parents. Thanks all. Best