We can sympathise, as applied in December 2015, queue seems to have stalled, I am going back to visit Mum again, she is on her own and my husband and I have been doing this separately each year since 2015. Spoke to our local MP to try to get the dept to look into delays in processing and no real interest. Despite this we remain positive and find this helps keep Mums spirits up too. We hope you hear good news soon Sally Jane.