Hi, I'm using Whites and they will be here in about an hour - I hope!
I went with them for the same reason that someone else already stated. The rep was professional, polite, knew his stuff. I felt at ease asking the questions I did whereas others made me feel a bit daft!
However, since I agreed to the contract it's me thats been doing the chasing and reminding. My move has all happened very quickly. From getting quotes to packing up has been 4 weeks. I was phoning them last week asking if they were moving me this week! I also had a run in with one of the secretaries when I asked to speak to the rep who had initially come to the house. I get the feeling they were interested in getting the business but the follow up has been not the best. I am hoping that everything works out now.
Another thing is that at the other end of the shipment when it arrives in Oz, it's not Whites that deal with it, it will be a local company. I think this is beginning to play on my mind. If I had gone with Crowne it would be Crowne that I dealt with all the way through.
I'm sure everything will be fine..............but watch this space.