The are well behind their published processing times. However, some advice for you. Call them and ask them, and then keep calling weekly. Thats what we did. We also asked to speak to a manager and once we did that, things started moving.
We applied on 08/02/11 and finally got an approved assessment on 02/06/11. Letter arrived on 06/06/11 but they faxed it too.
Keep pressurising them!!