tricia w Posted January 19, 2018 Share Posted January 19, 2018 Sorry everyone its a bit of a rant but has anyone had problems with the PTE?. My husband did it in november and had his resuts (not the ones we needed) in 5 days. He re did them on the 8th december. Still no results. He calls every 2 days as he keeps getting told he'll have them in 48 hours. Cant book another test as no results for this one. The man on the phone said they dont have a complaints department. The case file number is the same as the one we got on december the 18th and now hes just been told theres no time limit at all so could be when ever. Fed up as really need to see how he did. Only 4 people took it the same day (in newcastle) Aggghhhh why is getting to australia so hard. Anyway best open the wine and calm down lol. Never ever had customer service as bad as this. Makes me so mad. So happy for this forum as when i mention anything to family and friends they just ask when are we going. Then they moan about it. Think people think its so easy..you get a visa, pack your house and go live happily ever after..its so hard sorting the visa. I know it'll be worth it if we ever make it Quote Link to comment Share on other sites More sharing options...
Alby Posted January 19, 2018 Share Posted January 19, 2018 Sorry everyone its a bit of a rant but has anyone had problems with the PTE?. My husband did it in november and had his resuts (not the ones we needed) in 5 days. He re did them on the 8th december. Still no results. He calls every 2 days as he keeps getting told he'll have them in 48 hours. Cant book another test as no results for this one. The man on the phone said they dont have a complaints department. The case file number is the same as the one we got on december the 18th and now hes just been told theres no time limit at all so could be when ever. Fed up as really need to see how he did. Only 4 people took it the same day (in newcastle) Aggghhhh why is getting to australia so hard. Anyway best open the wine and calm down lol. Never ever had customer service as bad as this. Makes me so mad. So happy for this forum as when i mention anything to family and friends they just ask when are we going. Then they moan about it. Think people think its so easy..you get a visa, pack your house and go live happily ever after..its so hard sorting the visa. I know it'll be worth it if we ever make it O dear sounds like your being impatient lol, I've got to book my PTE soon and yes you are completely not wrong about getting into Straya. The time will come for you and your partner to live happily ever after. 1 Quote Link to comment Share on other sites More sharing options...
Jenki75 Posted January 19, 2018 Share Posted January 19, 2018 Lots of waiting and heaps of paperwork! My hubby does his PTE in 2 week. I wonder why the results are taking so long? 1 Quote Link to comment Share on other sites More sharing options...
tricia w Posted January 20, 2018 Author Share Posted January 20, 2018 He did one in november and results were back in 5 days (like we got told) but no one can give us an answer they just keep saying 48 hours. Hopefully we know soon as partner wasnt well when he took it so dont think we have the marks we need but cant book another test til we have results. Shame its just once a month where we live. Good luck on your test. He bought the revision stuff with 2 practise tests he said helped him. Hope you get what you need x Quote Link to comment Share on other sites More sharing options...
Jenki75 Posted February 10, 2018 Share Posted February 10, 2018 Tricia did you get it sorted? My hubby got his back in 3 days, there was a computer glitch as they said the results were available on the second day but the pdf was blank until day three. Quote Link to comment Share on other sites More sharing options...
tricia w Posted February 12, 2018 Author Share Posted February 12, 2018 They've given him a resit as they couodnt find his results. First time was fab and back dead quick, second time they lost them..hopefully third time lucky and he gets the results he needs. Hes had to take another day off work to do them but at least it's sorted now. Glad yours came back fast x Quote Link to comment Share on other sites More sharing options...
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