Default HELP! Vetassess request for academic transcripts even though already supplied???!!!

[squeakf99]

Hi folks,

 

Submitted Vetassess application on Nov 12th and received notification today:

1. Qualification award certificate / completion letter - Insufficient

Reason: Not supplied

Comment:

These documents for your Bachelor and PhD degrees have not been supplied. If an award certificate cannot be obtained we require a letter of completion from the registrar's department of the awarding institution. This letter should clearly state the qualification name, program duration and details (eg: mode of study) and successful completion of qualification.

 

I supplied official academic transcripts for both my Bachelor and PhD degree

-For my bachelor this was a four page official academic transcript from the Uni registrar office.

-For my PhD this was a letter from the registrars office stating my PhD start and finish date, location, thesis title, submission date, acceptance and award date.

 

I can't understand what else they want. If I again contacted the registrars office from both Uni's they will send the exact same documents.

[melbournegirlinny]

They are asking you for the actual degrees/diplomas. It sounds like you only supplied the transcripts and that is not sufficient. The requirements are clearly set out in the guidelines.

[squeakf99]

They are asking you for the actual degrees/diplomas. It sounds like you only supplied the transcripts and that is not sufficient. The requirements are clearly set out in the guidelines.

 

But I went through the advisory service and no mention of this. So frustrating because I paid AUD100 for the advisory service and it took 2 and half weeks.

[squeakf99]

I can't believe I missed this. I hope it doesn't delay things too much.

 

Ihave the award letter on the way from the Registrars office for my Bachelor degree

For the doctorate the Uni only send the letter from the academic registry. Will this be sufficient??