walvia Posted October 9, 2012 Share Posted October 9, 2012 Hi all, I received a letter from DIAC in the early hours of this morning requesting my comments on claims made in my application. 1. They said they emailed my University to verify my qualifications and that there was no response. Also that the numbers I provided for the university were all wrong. When I was asked to provide contact numbers for my uni, I just went straight to the school's website and copied and pasted all the numbers and emails listed. I then called someone who worked in the registrar's office to ask what the procedure for third party verification was, and he told me an email to the registrar will be responded to within 24 hours. Now they are saying the information I provided was false because that email wasn't answered. I spent the whole of today trying to get in touch with anyone in the office and I was told that they received an email from DIAC and responded immediately. Now I am caught between the two sides and don't know how to defend myself on that front. 2. My current employer was also called. They said the number on my company website truly matches the ones on my references but when they called the number it was switched off. I don't know how that happened, there are network glitches all the time here as it is a developing country and technology cannot be 100% effective. They then called my MD whom I report directly to. As I'm the HR and Admin coordinator of the group, he was asked if I was also a director of the group to which he said no. I'm not a director, just a manager. I never claimed anywhere on my application to be a director, I'm at managerial level and this was explicitly stated in my references. Now they are saying I overstated my duties and exaggerated my claims. They said my boss said I hadn't worked there for up to a year and yet I was claiming to have worked there for 4 years. THERE IS NOWHERE ON MY APPLICATION WHERE I CLAIMED TO HAVE WORKED FOR 4 YEARS! This particular bit is irking me because I stated clearly that I started work in the company on the 3rd of October 2011. Where then are they getting 4 years from? 3. They said they called my previous employers but when the phone was picked, they couldn't hear anything. I called them today to investigate further and my former supervisor said indeed they called but he couldn't hear anything over the network. He expected them to call back or at least email but that didn't happen. Again due to network glitches, I don't know how to defend myself. I have no control over these things and I'd hate to think that my visa will be refused because they didn't send follow up emails and refused to call back. My case officer in particular has been very very ineffective. She has referred to me TWICE as "Mr." even after correcting her that I am female. It is indicated in my application that I am female, how come attention is not being paid to my application? In the letter she wrote this morning, she said I must respond within the given period -- a deadline. I read the letter more than 5 times and she never wrote any tentative date for my response. Am I then supposed to assume a deadline for myself? These and the fact that she's accusing me of claiming 4 years experience with one company when I clearly didn't say I had worked there for 4 years is giving me reason to think she's not competent enough to handle my application. My question now is .. how do I respond to the letter? How do I even begin to defend myself when reasonable doubt to my claims haven't been given? How do I address her issues with inefficiency? Sorry for long post but All and any advice to this regard will be greatly appreciated. Link to comment Share on other sites More sharing options...
calNgary Posted October 10, 2012 Share Posted October 10, 2012 I wouldnt know where to start ,sorry ,so im bumping post in the hope someone reading can help. Good luck and i hope you sort things out Cal x Link to comment Share on other sites More sharing options...
robfromdublin Posted October 10, 2012 Share Posted October 10, 2012 Why don't you respond to your case officer with everything you just said there? 1) Tell them the university did respond. Ask the uni for evidence of this email. Point out the website containing the Uni's numbers. 2) Apologise for network glitches etc. Point out that at no point did you say you were there 4 years. 3) Apologise for network glitches again (Are they really that bad? Many developing countries have reasonable phone networks, is there another reason?) Point out that no deadline was given in your letter so you have responded as quickly as possible. Separately, ask to speak to your case officer's manager and point out that you are concerned that your CO's attention to detail is lacking. Give lots of evidence for this. Link to comment Share on other sites More sharing options...
walvia Posted October 12, 2012 Author Share Posted October 12, 2012 Why don't you respond to your case officer with everything you just said there? 1) Tell them the university did respond. Ask the uni for evidence of this email. Point out the website containing the Uni's numbers. 2) Apologise for network glitches etc. Point out that at no point did you say you were there 4 years. 3) Apologise for network glitches again (Are they really that bad? Many developing countries have reasonable phone networks, is there another reason?) Point out that no deadline was given in your letter so you have responded as quickly as possible. Separately, ask to speak to your case officer's manager and point out that you are concerned that your CO's attention to detail is lacking. Give lots of evidence for this. I'm talking with an agent now. Hopefully, it will be sorted asap. Link to comment Share on other sites More sharing options...
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