Hi Mark,
I'm a client of Imigration2oz and have found their service to be exceptional. John Adams is the registered migration agent and he is great a laid back aussie with a very personable nature and more importantly incredibly knowledgeable, he knows his stuff. Kate is the administrator and Tiffany is the visa manager once the process is up and running for you so to speak..John advertises that he is contactable at all times and this is true. I've called lots of times with both important and sometimes daft questions and they have always been friendly and pleased to hear from you, I think I called John three times in one day (as I was panicking about my uni transcript) he was completely un -phased...if anything laughing and smiling with me about things, reassured me straight away and gave me simple solutions.
I know its perhaps not the cheapest although they are competitive but I would strongly recommend them for their knowledge and personal service.
John and his team are holding an expo tomorrow in Manchester, might be worth giving them a call and popping down to see them directly? They did a free visa points assessment for my family and I at a similar event.
Best wishes
Sam:smile: