caramac

<p><p>I am honoured - only two other people have ever asked (and one of them has left! :laugh:). Thank you for allowing me into your exclusive club :wink:</p></p>

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<p><p>Hi - We've used Pickfords, Britannia and Kents who were all great, but this time was Crown (coming back to the UK). The UK end were fine, but the Melbourne side were dreadful - customer service is an oxymoron where they've been concerned! We came back in August and half our shipment was left behind in Melb. Our sofa arrived in January and lots of things have simply gone missing. Nothing was export wrapped (we didn't know if we were coming back or just moving to another part of Melb, so they packed for a domestic move, promising to rewrap everything if it was for export). Lots of picutres and antique mirrors etc arrived smashed, but the saddest thing is that they lost one of our daughters' memory boxes. We've only just had an offer for compensation which doesn't cover what they lost and no one in Aus has apologised.</p></p>

<p><p>I'm sure you'll be fine - our other three moves were completely troublefree. Good luck!</p></p>

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<p>Hi Gail, we're in the city. Mile End Rd, between Notcutts roundabout and Unthank Rd traffic lights. Where in Oz are you going? We're off to Sydney this time, lived in Perth before 99 - '03.</p>

<p>Caroline x</p>