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Was informed by my MA today that Parramatta are still dealing with the June 2012 Backlog - Very few applications post July have been assigned CO's.

 

Has anyone been informed when exactly DIAC hope to overcome this backlog of applications?

 

I lodged DRC Offshore application - Low Risk - 19 Weeks ago now..... :-(

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Was informed by my MA today that Parramatta are still dealing with the June 2012 Backlog - Very few applications post July have been assigned CO's.

 

Has anyone been informed when exactly DIAC hope to overcome this backlog of applications?

 

I lodged DRC Offshore application - Low Risk - 19 Weeks ago now..... :-(

 

Hi sullyosullivan,

I am low risk, not drc, 119 offshore and I lodged in Paramatta on the 31st May but still no news. I think a couple of other persons in this thread are in my situation. I hope they will overcome this backlog soon but seems many pending applications are still from May.

Did anyone ever tried to call the Paramatta office center on its own to get an unpadte? I would like to ask for some update on my case but do not know which number to call.

 

Did anyone

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By the look of it, your MA screwed your case up, they should have known this occupation requires a degree level qualification at least before hand. Talk to them, seeing whether they can argue on the ground that you obtain relevant working experience to compensate the fact that your formal qualification is not adequate as "special circumstances",if any available with you. Or you have to start all over to apply under the new job title, which I don't personally suggest, since it's money, time and confidence costly and DIAC won't let you change on them that easily.

 

 

 

Hey Eaglet,

 

I am very angry at my MA. Unfortunately as I have received a decision they will not give another chance, All i can do is MRT, but i guess its not worth the wait, I guess I will have to start all over again, but this time I will not pay MA agent any extra $$$$$$. Yes it is a pain and devastating but I know can save that money again, if i can stay in the country. Meeting my Boss tomorrow about starting the procedure again.

 

Thanks Guys, Good luck to all of you out there..

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Are you saying that your agent is washing their hands of you? Is your agent mara registered? If so, which they should be, complain to mara! Your agent has cost you not only their fee which was a total waste of money, but the visa fee, medical fees, police check fees, any ielts fee, which had you been warned you didn't meet the criteria you would never have spent! Don't let them get away with this! You were paying them to be up to date on all the rules. That is their job! They haven't done their job so why should they have your money?

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**This is an automated response. Please do not respond to this email**

 

 

IMPORTANT NOTICE: OCT-NOV Bridging Visas

 

 

Due to system issues we are unable to grant Bridging Visas for e-lodged applications between the 27th of October and 23rd of November, inclusive of these dates. If you have a substantive visa that has already expired or require a bridging visa during this period, please send an email with the following subject heading "OCT - NOV Bridging Visa" to this email inbox. In the email, please specify the full name of the applicant, TRN and date of birth.

 

 

IMPORTANT INFORMATION

 

 

This mailbox handles enquiries about applications under the Employer Nomination Scheme (ENS) and Regional Sponsored Migration Scheme (RSMS).

 

It is important that you read this entire email as it provides answers to many questions about ENS/RSMS processing. Please be aware that if your query is addressed by this email or does not relate to an ENS/RSMS application already lodged you will not receive an individual response.

 

If your enquiry is urgent and relates to an ENS or RSMS case currently with the Melbourne Processing Centre you can expect a reply within 5 working days.

 

 

 

ALLOCATION TIMEFRAMES

 

Pre 1 July 2012 Applications

 

 

The network is currently allocating applications for assessment as below:

[TABLE=class: MsoNormalTable]

[TR]

[TD=width: 189, bgcolor: transparent]

 

Processing Centre

 

[/TD]

[TD=width: 189, bgcolor: transparent]

 

ENS

 

[/TD]

[TD=width: 189, bgcolor: transparent]

 

RSMS

 

[/TD]

[/TR]

[TR]

[TD=width: 189, bgcolor: transparent]

 

Parramatta

 

[/TD]

[TD=width: 189, bgcolor: transparent]

 

28 June 2012

 

[/TD]

[TD=width: 189, bgcolor: transparent]

 

15 May 2012

 

[/TD]

[/TR]

[TR]

[TD=width: 189, bgcolor: transparent]

 

Melbourne

 

[/TD]

[TD=width: 189, bgcolor: transparent]

 

1 April 2012

 

[/TD]

[TD=width: 189, bgcolor: transparent]

 

1 April 2012

 

[/TD]

[/TR]

[TR]

[TD=width: 189, bgcolor: transparent]

 

Perth

 

[/TD]

[TD=width: 189, bgcolor: transparent]

 

26 June 2012

 

[/TD]

[TD=width: 189, bgcolor: transparent]

 

16 April 2012

 

[/TD]

[/TR]

[/TABLE]

Applications declared as “Decision Ready” by registered migration agents continue to receive priority allocation. However, due to the unprecedented number of applications lodged in June 2012 we can not provide an estimated allocation timeframe.

 

If your application was lodged before the dates listed above please explain this in your email and we will respond to you as soon as possible.

 

We are working through our large caseload in the most efficient manner possible and thank you for your patience during this busy period.

 

Post 1 July 2012 Applications

 

Due to the large volume of applications lodged before 1 July 2012 our current allocation of

e-lodged cases is limited.

 

At the moment our system is not readily identifying applications declared as “Decision Ready” by a registered migration agent. As an interim measure we suggest that you send an email to the relevant processing office mailbox advising that the application is decision ready with the TRN number highlighted in the subject line. Please ensure that the application is decision ready.

 

 

E-LODGED APPLICATIONS AND ENQUIRIES

 

 

We are currently experiencing delays issuing acknowledgement letters and bridging visas for applications lodged online. This is the result of a system limitation which requires the manual entry of the details of each application in our system. Please note that this also affects the time taken for your application to appear in VEVO.

 

When you complete an application on-line you will receive a Transmission Record Number (TRN) and confirmation of payment (where applicable). Please consider this as evidence that your application was successfully lodged.

 

The timeframes for acknowledgement letters, bridging visas and entry into VEVO are:

[TABLE=class: MsoNormalTable]

[TR]

[TD=width: 189, bgcolor: transparent]

 

Processing Centre

 

[/TD]

[TD=width: 189, bgcolor: transparent]

 

Nominations

 

[/TD]

[TD=width: 189, bgcolor: transparent]

 

Visas

 

[/TD]

[/TR]

[TR]

[TD=width: 189, bgcolor: transparent]

 

Parramatta

 

[/TD]

[TD=width: 189, bgcolor: transparent]

 

3 weeks

 

[/TD]

[TD=width: 189, bgcolor: transparent]

 

7 weeks

 

[/TD]

[/TR]

[TR]

[TD=width: 189, bgcolor: transparent]

 

Melbourne

 

[/TD]

[TD=width: 189, bgcolor: transparent]

 

3 weeks

 

[/TD]

[TD=width: 189, bgcolor: transparent]

 

3 weeks

 

[/TD]

[/TR]

[TR]

[TD=width: 189, bgcolor: transparent]

 

Perth

 

[/TD]

[TD=width: 189, bgcolor: transparent]

 

1 week

 

[/TD]

[TD=width: 189, bgcolor: transparent]

 

1 week

 

[/TD]

[/TR]

[/TABLE]

If your visa is ceasing within twenty one (21) days of lodging your application (7 days for Perth) explain this in the body of the email and include the word URGENT in the subject line.

System Upgrade – 23 November 2012

 

A system upgrade is scheduled for 23 November which will automate the processing of acknowledgement letters, bridging visas and the entry of applications into VEVO.

 

Any application lodged after close of business 26 October will be held over to be automatically processed on 23 November 2012. If your current visa will cease during this period you should explain this in the body of the email and include the word URGENT in the subject line.

 

Attachments for e-lodged applications

 

We appreciate that there have been some challenges around e-lodging attachments.

All supporting documentation for e-lodged applications however should be uploaded through the e-lodge system as they will be automatically filed and linked to your case.

 

Attachments forwarded by other means have been known to go astray causing delays in the finalisation of the application. Please ensure that you are familiar with the advice around attachments on the DIAC website.

 

NOTE: The only documents that should be mailed/emailed to processing centers are those specifically requested by the case officer.

 

 

 

PROCESSING TIMEFRAMES

 

 

Once your application is allocated to a case officer they will attempt to conduct their assessment in the following working week. If a decision cannot be made quickly they will write to you and provide their contact details.

 

Please refrain from making general “status” enquiries to the case officers, especially where your application is within service standards.

 

There are a range of factors that can impact the processing time of an application, including:

- whether the application was complete at time of lodgement;

- how quickly you respond to requests to provide documentation;

- complications obtaining health clearances;

- if police checks haven’t been completed they may take significant time to obtain; and

- checks with third parties to verify claims made in an application.

 

The Department’s published service standards for the processing of ENS/RSMS applications can be found at: http://www.immi.gov.au/about/charters/client-services-charter/visas/8.0.htm

 

While we attempt to finalise all applications as soon as possible, the service standards acknowledge that 25% of cases will be finalised outside of these time frames.

 

 

INTERESTED IN APPLYING FOR ENS/RSMS?

 

 

You will not receive a response to your email if your query relates to any of the following scenarios. Please refer to the following information and where applicable re-direct your query as instructed below.

 

Information about applying for ENS/RSMS

 

The processing centre is not able to respond to pre-lodgement enquiries. The following links to the department’s website however provide information about ENS/RSMS visas:

 

- Information Booklet No. 5 Employer Sponsored Migration

 

- Employer Nomination Scheme (subclass 186)

 

- Regional Sponsored Migration Scheme (subclass 187)

 

- Skillselect

 

Note: While ENS and RSMS visas have been located on the DIAC website within the SkillSelect group of visas this does not mean that clients need to use the SkillSelect system to lodge an ENS/RSMS application. SkillSelect would only need to be used where an employer wishes to nominate a person they have identified through the SkillSelect system.

 

How to lodge an application

 

From 1 July 2012 all applications must be made online. The e-lodgement portal can be accessed from the following link on the DIAC website: http://www.immi.gov.au/e_visa/ens-rsms.htm

 

The processing centers have developed “document checklists” that highlight key information and evidence required in your application. These checklists can be found under SkillSelect on the DIAC website, or you can use the following links:

 

- Checklist for visa applicants

- Checklist for sponsoring employer

 

We encourage you to lodge all required information and supporting documentation with your application. A “complete” application will make the processing quicker.

 

Having difficulties lodging your application on-line?

If you experience any difficulties with this process please ensure that you are familiar with the material at http://skillselect.govspace.gov.au/

 

You can also call the Service Centre on 131 881 who can also assist with pre-lodgment queries or any issues you may be having with lodging applications online.

 

 

HAVING ISSUES WITH ACKNOWLEDGEMENT EMAILS FOR YOUR SUBCLASS 186 or 187 APPLICATION?

 

 

We have had a number of clients follow-up missing acknowledgement letters where the letter has been sent.

 

A common explanation has been the clients junk mail filter as commonly used in Hotmail or Google. These filters may prevent legitimate emails from reaching your inbox. To ensure that you are receiving emails from the department be sure to check the settings on your junk mail filter.

 

For further directions please see the following links:

 

Hotmail

 

http://onlinehelp.microsoft.com/en-us/msn/ff808591.aspx

 

Google

 

http://support.google.com/a/bin/answer.py?hl=en&answer=2368132

 

 

AGENT ENQUIRIES

 

 

 

Policy questions from Registered Migration Agents

The Agents Gateway provides information for registered migration agents on visa applications, legislation, registration as well as useful links resources. An on-line form is provided for migration agents with complex policy or procedural questions. Registered Migration Agents should re-direct policy enquiries using this on-line form: http://www.immi.gov.au/gateways/agents/contact/feedback/

Please note that responses to queries sent to this mailbox will generally only be given on complex enquiries not already covered through legislation and policy documents.

 

 

 

ALL OTHER ENQUIRIES

 

 

If your enquiry is not about an application for ENS or RSMS you should consult the Department’s website www.immi.gov.au and/or ring the department’s general enquiry telephone number of 131 881. The processing centre is not able to respond further to your email.

Thankyou

 

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Hey Eaglet,

 

I am very angry at my MA. Unfortunately as I have received a decision they will not give another chance, All i can do is MRT, but i guess its not worth the wait, I guess I will have to start all over again, but this time I will not pay MA agent any extra $$$$$$. Yes it is a pain and devastating but I know can save that money again, if i can stay in the country. Meeting my Boss tomorrow about starting the procedure again.

 

Thanks Guys, Good luck to all of you out there..

 

I agree, looks like your application is a done case already. It's a fair deal to get another service for free, but you need to put more pressure on ur MA. Money is secondary, they can't ruin a paying client's future. In my opinion, they are not so professional, make sure they get this time right. Good luck.

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**This is an automated response. Please do not respond to this email**

 

 

IMPORTANT NOTICE: OCT-NOV Bridging Visas

 

 

 

Due to system issues we are unable to grant Bridging Visas for e-lodged applications between the 27th of October and 23rd of November, inclusive of these dates. If you have a substantive visa that has already expired or require a bridging visa during this period, please send an email with the following subject heading "OCT - NOV Bridging Visa" to this email inbox. In the email, please specify the full name of the applicant, TRN and date of birth.

 

 

IMPORTANT INFORMATION

 

 

 

This mailbox handles enquiries about applications under the Employer Nomination Scheme (ENS) and Regional Sponsored Migration Scheme (RSMS).

 

It is important that you read this entire email as it provides answers to many questions about ENS/RSMS processing. Please be aware that if your query is addressed by this email or does not relate to an ENS/RSMS application already lodged you will not receive an individual response.

 

If your enquiry is urgent and relates to an ENS or RSMS case currently with the Melbourne Processing Centre you can expect a reply within 5 working days.

 

 

 

ALLOCATION TIMEFRAMES

 

Pre 1 July 2012 Applications

 

 

 

The network is currently allocating applications for assessment as below:

[TABLE=class: MsoNormalTable]

[TR]

[TD]

 

 

Processing Centre

 

 

 

[/TD]

[TD=width: 189, bgcolor: transparent]

 

 

ENS

 

 

 

[/TD]

[TD=width: 189, bgcolor: transparent]

 

 

RSMS

 

 

 

[/TD]

[/TR]

[TR]

[TD=width: 189, bgcolor: transparent]

 

 

Parramatta

 

 

 

[/TD]

[TD=width: 189, bgcolor: transparent]

 

 

28 June 2012

 

 

 

[/TD]

[TD=width: 189, bgcolor: transparent]

 

 

15 May 2012

 

 

 

[/TD]

[/TR]

[TR]

[TD=width: 189, bgcolor: transparent]

 

 

Melbourne

 

 

 

[/TD]

[TD=width: 189, bgcolor: transparent]

 

 

1 April 2012

 

 

 

[/TD]

[TD=width: 189, bgcolor: transparent]

 

 

1 April 2012

 

 

 

[/TD]

[/TR]

[TR]

[TD=width: 189, bgcolor: transparent]

 

 

Perth

 

 

 

[/TD]

[TD=width: 189, bgcolor: transparent]

 

 

26 June 2012

 

 

 

[/TD]

[TD=width: 189, bgcolor: transparent]

 

 

16 April 2012

 

 

 

[/TD]

[/TR]

[/TABLE]

Applications declared as “Decision Ready” by registered migration agents continue to receive priority allocation. However, due to the unprecedented number of applications lodged in June 2012 we can not provide an estimated allocation timeframe.

 

If your application was lodged before the dates listed above please explain this in your email and we will respond to you as soon as possible.

 

We are working through our large caseload in the most efficient manner possible and thank you for your patience during this busy period.

 

Post 1 July 2012 Applications

 

Due to the large volume of applications lodged before 1 July 2012 our current allocation of

e-lodged cases is limited.

 

At the moment our system is not readily identifying applications declared as “Decision Ready” by a registered migration agent. As an interim measure we suggest that you send an email to the relevant processing office mailbox advising that the application is decision ready with the TRN number highlighted in the subject line. Please ensure that the application is decision ready.

 

 

E-LODGED APPLICATIONS AND ENQUIRIES

 

 

 

We are currently experiencing delays issuing acknowledgement letters and bridging visas for applications lodged online. This is the result of a system limitation which requires the manual entry of the details of each application in our system. Please note that this also affects the time taken for your application to appear in VEVO.

 

When you complete an application on-line you will receive a Transmission Record Number (TRN) and confirmation of payment (where applicable). Please consider this as evidence that your application was successfully lodged.

 

The timeframes for acknowledgement letters, bridging visas and entry into VEVO are:

[TABLE=class: MsoNormalTable]

[TR]

[TD]

 

 

Processing Centre

 

 

 

[/TD]

[TD=width: 189, bgcolor: transparent]

 

 

Nominations

 

 

 

[/TD]

[TD=width: 189, bgcolor: transparent]

 

 

Visas

 

 

 

[/TD]

[/TR]

[TR]

[TD=width: 189, bgcolor: transparent]

 

 

Parramatta

 

 

 

[/TD]

[TD=width: 189, bgcolor: transparent]

 

 

3 weeks

 

 

 

[/TD]

[TD=width: 189, bgcolor: transparent]

 

 

7 weeks

 

 

 

[/TD]

[/TR]

[TR]

[TD=width: 189, bgcolor: transparent]

 

 

Melbourne

 

 

 

[/TD]

[TD=width: 189, bgcolor: transparent]

 

 

3 weeks

 

 

 

[/TD]

[TD=width: 189, bgcolor: transparent]

 

 

3 weeks

 

 

 

[/TD]

[/TR]

[TR]

[TD=width: 189, bgcolor: transparent]

 

 

Perth

 

 

 

[/TD]

[TD=width: 189, bgcolor: transparent]

 

 

1 week

 

 

 

[/TD]

[TD=width: 189, bgcolor: transparent]

 

 

1 week

 

 

 

[/TD]

[/TR]

[/TABLE]

If your visa is ceasing within twenty one (21) days of lodging your application (7 days for Perth) explain this in the body of the email and include the word URGENT in the subject line.

System Upgrade – 23 November 2012

 

A system upgrade is scheduled for 23 November which will automate the processing of acknowledgement letters, bridging visas and the entry of applications into VEVO.

 

Any application lodged after close of business 26 October will be held over to be automatically processed on 23 November 2012. If your current visa will cease during this period you should explain this in the body of the email and include the word URGENT in the subject line.

 

Attachments for e-lodged applications

 

We appreciate that there have been some challenges around e-lodging attachments.

All supporting documentation for e-lodged applications however should be uploaded through the e-lodge system as they will be automatically filed and linked to your case.

 

Attachments forwarded by other means have been known to go astray causing delays in the finalisation of the application. Please ensure that you are familiar with the advice around attachments on the DIAC website.

 

NOTE: The only documents that should be mailed/emailed to processing centers are those specifically requested by the case officer.

 

 

 

PROCESSING TIMEFRAMES

 

 

 

Once your application is allocated to a case officer they will attempt to conduct their assessment in the following working week. If a decision cannot be made quickly they will write to you and provide their contact details.

 

Please refrain from making general “status” enquiries to the case officers, especially where your application is within service standards.

 

There are a range of factors that can impact the processing time of an application, including:

- whether the application was complete at time of lodgement;

- how quickly you respond to requests to provide documentation;

- complications obtaining health clearances;

- if police checks haven’t been completed they may take significant time to obtain; and

- checks with third parties to verify claims made in an application.

 

The Department’s published service standards for the processing of ENS/RSMS applications can be found at: http://www.immi.gov.au/about/charters/client-services-charter/visas/8.0.htm

 

While we attempt to finalise all applications as soon as possible, the service standards acknowledge that 25% of cases will be finalised outside of these time frames.

 

 

INTERESTED IN APPLYING FOR ENS/RSMS?

 

 

 

You will not receive a response to your email if your query relates to any of the following scenarios. Please refer to the following information and where applicable re-direct your query as instructed below.

 

Information about applying for ENS/RSMS

 

The processing centre is not able to respond to pre-lodgement enquiries. The following links to the department’s website however provide information about ENS/RSMS visas:

 

- Information Booklet No. 5 Employer Sponsored Migration

 

- Employer Nomination Scheme (subclass 186)

 

- Regional Sponsored Migration Scheme (subclass 187)

 

- Skillselect

 

Note: While ENS and RSMS visas have been located on the DIAC website within the SkillSelect group of visas this does not mean that clients need to use the SkillSelect system to lodge an ENS/RSMS application. SkillSelect would only need to be used where an employer wishes to nominate a person they have identified through the SkillSelect system.

 

How to lodge an application

 

From 1 July 2012 all applications must be made online. The e-lodgement portal can be accessed from the following link on the DIAC website: http://www.immi.gov.au/e_visa/ens-rsms.htm

 

The processing centers have developed “document checklists” that highlight key information and evidence required in your application. These checklists can be found under SkillSelect on the DIAC website, or you can use the following links:

 

- Checklist for visa applicants

- Checklist for sponsoring employer

 

We encourage you to lodge all required information and supporting documentation with your application. A “complete” application will make the processing quicker.

 

Having difficulties lodging your application on-line?

If you experience any difficulties with this process please ensure that you are familiar with the material at http://skillselect.govspace.gov.au/

 

You can also call the Service Centre on 131 881 who can also assist with pre-lodgment queries or any issues you may be having with lodging applications online.

 

 

HAVING ISSUES WITH ACKNOWLEDGEMENT EMAILS FOR YOUR SUBCLASS 186 or 187 APPLICATION?

 

 

 

We have had a number of clients follow-up missing acknowledgement letters where the letter has been sent.

 

A common explanation has been the clients junk mail filter as commonly used in Hotmail or Google. These filters may prevent legitimate emails from reaching your inbox. To ensure that you are receiving emails from the department be sure to check the settings on your junk mail filter.

 

For further directions please see the following links:

 

Hotmail

 

http://onlinehelp.microsoft.com/en-us/msn/ff808591.aspx

 

Google

 

http://support.google.com/a/bin/answer.py?hl=en&answer=2368132

 

 

AGENT ENQUIRIES

 

 

 

 

Policy questions from Registered Migration Agents

The Agents Gateway provides information for registered migration agents on visa applications, legislation, registration as well as useful links resources. An on-line form is provided for migration agents with complex policy or procedural questions. Registered Migration Agents should re-direct policy enquiries using this on-line form: http://www.immi.gov.au/gateways/agents/contact/feedback/

Please note that responses to queries sent to this mailbox will generally only be given on complex enquiries not already covered through legislation and policy documents.

 

 

 

ALL OTHER ENQUIRIES

 

 

 

If your enquiry is not about an application for ENS or RSMS you should consult the Department’s website www.immi.gov.au and/or ring the department’s general enquiry telephone number of 131 881. The processing centre is not able to respond further to your email.

Thankyou

 

Where did you find this info. When I ahve sent a blank email to Immi wesit does not get any automatic email?

Kind regards, RBP

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**This is an automated response. Please do not respond to this email**

 

 

IMPORTANT NOTICE: OCT-NOV Bridging Visas

 

 

 

Due to system issues we are unable to grant Bridging Visas for e-lodged applications between the 27th of October and 23rd of November, inclusive of these dates. If you have a substantive visa that has already expired or require a bridging visa during this period, please send an email with the following subject heading "OCT - NOV Bridging Visa" to this email inbox. In the email, please specify the full name of the applicant, TRN and date of birth.

 

 

IMPORTANT INFORMATION

 

 

 

This mailbox handles enquiries about applications under the Employer Nomination Scheme (ENS) and Regional Sponsored Migration Scheme (RSMS).

 

It is important that you read this entire email as it provides answers to many questions about ENS/RSMS processing. Please be aware that if your query is addressed by this email or does not relate to an ENS/RSMS application already lodged you will not receive an individual response.

 

If your enquiry is urgent and relates to an ENS or RSMS case currently with the Melbourne Processing Centre you can expect a reply within 5 working days.

 

 

 

ALLOCATION TIMEFRAMES

 

Pre 1 July 2012 Applications

 

 

 

The network is currently allocating applications for assessment as below:

[TABLE=class: MsoNormalTable]

[TR]

[TD]

 

 

Processing Centre

 

 

 

[/TD]

[TD]

 

 

ENS

 

 

 

[/TD]

[TD]

 

 

RSMS

 

 

 

[/TD]

[/TR]

[TR]

[TD=width: 189, bgcolor: transparent]

 

 

Parramatta

 

 

 

[/TD]

[TD=width: 189, bgcolor: transparent]

 

 

28 June 2012

 

 

 

[/TD]

[TD=width: 189, bgcolor: transparent]

 

 

15 May 2012

 

 

 

[/TD]

[/TR]

[TR]

[TD=width: 189, bgcolor: transparent]

 

 

Melbourne

 

 

 

[/TD]

[TD=width: 189, bgcolor: transparent]

 

 

1 April 2012

 

 

 

[/TD]

[TD=width: 189, bgcolor: transparent]

 

 

1 April 2012

 

 

 

[/TD]

[/TR]

[TR]

[TD=width: 189, bgcolor: transparent]

 

 

Perth

 

 

 

[/TD]

[TD=width: 189, bgcolor: transparent]

 

 

26 June 2012

 

 

 

[/TD]

[TD=width: 189, bgcolor: transparent]

 

 

16 April 2012

 

 

 

[/TD]

[/TR]

[/TABLE]

Applications declared as “Decision Ready” by registered migration agents continue to receive priority allocation. However, due to the unprecedented number of applications lodged in June 2012 we can not provide an estimated allocation timeframe.

 

If your application was lodged before the dates listed above please explain this in your email and we will respond to you as soon as possible.

 

We are working through our large caseload in the most efficient manner possible and thank you for your patience during this busy period.

 

Post 1 July 2012 Applications

 

Due to the large volume of applications lodged before 1 July 2012 our current allocation of

e-lodged cases is limited.

 

At the moment our system is not readily identifying applications declared as “Decision Ready” by a registered migration agent. As an interim measure we suggest that you send an email to the relevant processing office mailbox advising that the application is decision ready with the TRN number highlighted in the subject line. Please ensure that the application is decision ready.

 

 

E-LODGED APPLICATIONS AND ENQUIRIES

 

 

 

We are currently experiencing delays issuing acknowledgement letters and bridging visas for applications lodged online. This is the result of a system limitation which requires the manual entry of the details of each application in our system. Please note that this also affects the time taken for your application to appear in VEVO.

 

When you complete an application on-line you will receive a Transmission Record Number (TRN) and confirmation of payment (where applicable). Please consider this as evidence that your application was successfully lodged.

 

The timeframes for acknowledgement letters, bridging visas and entry into VEVO are:

[TABLE=class: MsoNormalTable]

[TR]

[TD]

 

 

Processing Centre

 

 

 

[/TD]

[TD]

 

 

Nominations

 

 

 

[/TD]

[TD]

 

 

Visas

 

 

 

[/TD]

[/TR]

[TR]

[TD=width: 189, bgcolor: transparent]

 

 

Parramatta

 

 

 

[/TD]

[TD=width: 189, bgcolor: transparent]

 

 

3 weeks

 

 

 

[/TD]

[TD=width: 189, bgcolor: transparent]

 

 

7 weeks

 

 

 

[/TD]

[/TR]

[TR]

[TD=width: 189, bgcolor: transparent]

 

 

Melbourne

 

 

 

[/TD]

[TD=width: 189, bgcolor: transparent]

 

 

3 weeks

 

 

 

[/TD]

[TD=width: 189, bgcolor: transparent]

 

 

3 weeks

 

 

 

[/TD]

[/TR]

[TR]

[TD=width: 189, bgcolor: transparent]

 

 

Perth

 

 

 

[/TD]

[TD=width: 189, bgcolor: transparent]

 

 

1 week

 

 

 

[/TD]

[TD=width: 189, bgcolor: transparent]

 

 

1 week

 

 

 

[/TD]

[/TR]

[/TABLE]

If your visa is ceasing within twenty one (21) days of lodging your application (7 days for Perth) explain this in the body of the email and include the word URGENT in the subject line.

System Upgrade – 23 November 2012

 

A system upgrade is scheduled for 23 November which will automate the processing of acknowledgement letters, bridging visas and the entry of applications into VEVO.

 

Any application lodged after close of business 26 October will be held over to be automatically processed on 23 November 2012. If your current visa will cease during this period you should explain this in the body of the email and include the word URGENT in the subject line.

 

Attachments for e-lodged applications

 

We appreciate that there have been some challenges around e-lodging attachments.

All supporting documentation for e-lodged applications however should be uploaded through the e-lodge system as they will be automatically filed and linked to your case.

 

Attachments forwarded by other means have been known to go astray causing delays in the finalisation of the application. Please ensure that you are familiar with the advice around attachments on the DIAC website.

 

NOTE: The only documents that should be mailed/emailed to processing centers are those specifically requested by the case officer.

 

 

 

PROCESSING TIMEFRAMES

 

 

 

Once your application is allocated to a case officer they will attempt to conduct their assessment in the following working week. If a decision cannot be made quickly they will write to you and provide their contact details.

 

Please refrain from making general “status” enquiries to the case officers, especially where your application is within service standards.

 

There are a range of factors that can impact the processing time of an application, including:

- whether the application was complete at time of lodgement;

- how quickly you respond to requests to provide documentation;

- complications obtaining health clearances;

- if police checks haven’t been completed they may take significant time to obtain; and

- checks with third parties to verify claims made in an application.

 

The Department’s published service standards for the processing of ENS/RSMS applications can be found at: http://www.immi.gov.au/about/charters/client-services-charter/visas/8.0.htm

 

While we attempt to finalise all applications as soon as possible, the service standards acknowledge that 25% of cases will be finalised outside of these time frames.

 

 

INTERESTED IN APPLYING FOR ENS/RSMS?

 

 

 

You will not receive a response to your email if your query relates to any of the following scenarios. Please refer to the following information and where applicable re-direct your query as instructed below.

 

Information about applying for ENS/RSMS

 

The processing centre is not able to respond to pre-lodgement enquiries. The following links to the department’s website however provide information about ENS/RSMS visas:

 

- Information Booklet No. 5 Employer Sponsored Migration

 

- Employer Nomination Scheme (subclass 186)

 

- Regional Sponsored Migration Scheme (subclass 187)

 

- Skillselect

 

Note: While ENS and RSMS visas have been located on the DIAC website within the SkillSelect group of visas this does not mean that clients need to use the SkillSelect system to lodge an ENS/RSMS application. SkillSelect would only need to be used where an employer wishes to nominate a person they have identified through the SkillSelect system.

 

How to lodge an application

 

From 1 July 2012 all applications must be made online. The e-lodgement portal can be accessed from the following link on the DIAC website: http://www.immi.gov.au/e_visa/ens-rsms.htm

 

The processing centers have developed “document checklists” that highlight key information and evidence required in your application. These checklists can be found under SkillSelect on the DIAC website, or you can use the following links:

 

- Checklist for visa applicants

- Checklist for sponsoring employer

 

We encourage you to lodge all required information and supporting documentation with your application. A “complete” application will make the processing quicker.

 

Having difficulties lodging your application on-line?

If you experience any difficulties with this process please ensure that you are familiar with the material at http://skillselect.govspace.gov.au/

 

You can also call the Service Centre on 131 881 who can also assist with pre-lodgment queries or any issues you may be having with lodging applications online.

 

 

HAVING ISSUES WITH ACKNOWLEDGEMENT EMAILS FOR YOUR SUBCLASS 186 or 187 APPLICATION?

 

 

 

We have had a number of clients follow-up missing acknowledgement letters where the letter has been sent.

 

A common explanation has been the clients junk mail filter as commonly used in Hotmail or Google. These filters may prevent legitimate emails from reaching your inbox. To ensure that you are receiving emails from the department be sure to check the settings on your junk mail filter.

 

For further directions please see the following links:

 

Hotmail

 

http://onlinehelp.microsoft.com/en-us/msn/ff808591.aspx

 

Google

 

http://support.google.com/a/bin/answer.py?hl=en&answer=2368132

 

 

AGENT ENQUIRIES

 

 

 

 

Policy questions from Registered Migration Agents

The Agents Gateway provides information for registered migration agents on visa applications, legislation, registration as well as useful links resources. An on-line form is provided for migration agents with complex policy or procedural questions. Registered Migration Agents should re-direct policy enquiries using this on-line form: http://www.immi.gov.au/gateways/agents/contact/feedback/

Please note that responses to queries sent to this mailbox will generally only be given on complex enquiries not already covered through legislation and policy documents.

 

 

 

ALL OTHER ENQUIRIES

 

 

 

If your enquiry is not about an application for ENS or RSMS you should consult the Department’s website www.immi.gov.au and/or ring the department’s general enquiry telephone number of 131 881. The processing centre is not able to respond further to your email.

Thankyou

 

Where did you find this info. When I have sent a blank email to Immi wesit does not get any automatic email?

Kind regards, RBP

Edited by RBP
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Are you saying that your agent is washing their hands of you? Is your agent mara registered? If so, which they should be, complain to mara! Your agent has cost you not only their fee which was a total waste of money, but the visa fee, medical fees, police check fees, any ielts fee, which had you been warned you didn't meet the criteria you would never have spent! Don't let them get away with this! You were paying them to be up to date on all the rules. That is their job! They haven't done their job so why should they have your money?

 

Hey Blossom,

 

MY MA is registered and very well known in Adelaide. When I went in to see him today, the first thing he said was "I am sorry but I messed it up for you. As you had appointed me for the application I should have been able to pick it up before the application was lodged but I failed to do so. I know my apologies will not help your situation ath the moment but that's what I can offer you at the moment. Again my apologies for the mess" after that we talked about what are the options now and he said that he will take on my whole application this time from RCB to VISA lodgment (Last time I only applied for the visa through him) and will not charge anything this time for his services.

 

It is a pain that time and money will be spent again.

 

So now time to start all over again. :(

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