dferri2000 Posted January 2, 2014 Share Posted January 2, 2014 Can anybody recommend a decent computer repair place/person on the Gold Coast? My laptop has decided not to boot up and I'd like to try to rescue the photos etc on there. I'm in Elanora so somewhere in the south would be preferred. Thanks! Link to comment Share on other sites More sharing options...
dferri2000 Posted January 13, 2014 Author Share Posted January 13, 2014 Bump Link to comment Share on other sites More sharing options...
Elias Posted January 19, 2014 Share Posted January 19, 2014 Does your laptop show any signs of life/error messages when you start it up? Link to comment Share on other sites More sharing options...
dferri2000 Posted January 19, 2014 Author Share Posted January 19, 2014 It appears to be an error with the last update of windows installing and I can't get to the desktop, I'm getting "file record segment xx is unreadable" Link to comment Share on other sites More sharing options...
Elias Posted January 19, 2014 Share Posted January 19, 2014 Ok try the following Switch on the laptop, Tap F8 five or six times. Hopefully the boot menu will appear use the arrow keys and press enter on "Last known good configuration" See if Windows boots If that doesnt work restart the laptop, tap F8 again until the boot options menu comes up, try the option for Safe Mode. If the laptop boots in to safe mode do the following Navigate to the Start -> All Programs -> Accessories -> System Tools program group. Click on the System Restore program icon. Click Next > on the Restore system files and settings window. Choose the restore point that you want to use. (Pick a one before the dodgy updates or a week ago) Click Next > Click Finish on the Confirm your restore point window to begin the System Restore. Windows will attempt the restore and reboot Link to comment Share on other sites More sharing options...
chrisninoz Posted January 20, 2014 Share Posted January 20, 2014 I know a guy called Colin Musson. Looks after small businesses. Very good and comes to My Business Network meeting at Burleigh Heads. Pm me for info Link to comment Share on other sites More sharing options...
dferri2000 Posted January 20, 2014 Author Share Posted January 20, 2014 Tried both of those Elias but no luck. The first returns the same file checking with errors. for the second, once I get past the login screen I just get a black desktop so no way of getting to system tools and shortcuts don't work. Chrisinoz, thanks for the contact! Link to comment Share on other sites More sharing options...
Elias Posted January 21, 2014 Share Posted January 21, 2014 Sounds like the hard disk is on its way out, but you should be able to get your data off first Link to comment Share on other sites More sharing options...
dferri2000 Posted January 22, 2014 Author Share Posted January 22, 2014 Yeah that's what I was thinking, thanks for your help Link to comment Share on other sites More sharing options...
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