We have just taken our 2 cats back to the UK from Cairns and used Dogtainers. They flew on the 28th August with Emirates from Brisbane to Dubai with an overnight stay in Dubai and then flew into LHR the next day. Although the Pet Centre at LHR are not open at the weekends, they made special provision to open on Sunday to process them due to the current situation, which was all arranged by Dogtainers. One of us flew on the same flight from Brisbane to Dubai and then straight onto London, so that we could pick the cats up when they arrived. We were advised that Emirates have now started to release pet flights on a monthly basis. Also, I know that Dogtainers flew a dog from Brisbane to Frankfurt the week before the cats. Give Darren a call at Dogtainers in Cairns, he was so helpful and kept us in the loop all the way, good news or bad news. We were also offered Qatar but advised that we would have to have extra blood tests done at a cost of another $1000. Hopefully you'll get something sorted and you'll both be home in no time.