Hi - first time posting.
Lodged: May 2018
Generic email from Isb: last week of November 2018
Our response: 7 December 18 - i uploaded two more documents that i saw on that checklist but hadn't uploaded already
23 Jan 19: I got another email this time specifically asking for police certificate for all addresses after turning 16, which are already uploaded but they have requested the same again. Also polio certificate had date of issuance missing.
They have requested these two docs:
polio certificate being easy to get.
not too sure about police certificate, should i just go back and explain that my wife lived at these addresses for which docs are located at X section, and probably re-upload both certificates again as well. as they didn't ask for a specific address so i just feel like they didn't find/ overlooked documents already uploaded? or is that a dumb assumption to make. I don't want to delay the process at my end my making this assumption that they couldn't find the attached document at the same time she only lived at these two addresses pretty much her whole life, her parents and then at my parents place.
Does any one have any suggestions?
thanks