So this is a little embarrassing. Removal men called last week to tell us our shipment had arrived, cleared quarantine and was ready for delivery. It comes tomorrow. I don't know what ship we have been tracking all this time, but it certainly wasn't the one with our goods on it. Just an FYI, we were using a ship tracking website called, Marine Traffic.
Anyway, it's happy days here. Looking forward to having my hoover again!