Hi Babun, i called DIBP as well and they said they cant c any case officer working on our file. I did not hear anything after team 13 asked for the additional documents and its already 28 days. I am very concerned as its been 3 months for us and no case officer at all. Which country are u from? I am assuming there is a chance of the files going for external checks if applicants are from High Risk countries eg, Bangladesh, pakistan, bosnia etc. God forbid, if the files goes for external check it may take more than 6 months according to my agent.
Please keep us all updated.