Hi
I applied for Australian skilled visa class 189 after EOI selection, my medical was done in Jan-2013 and all required documents were provided in Jan 2013, since medical I have been checking with my agent almost every month about progress and I get reply from CO that "it is under routine processing". It is more than a year but still no sign of my visa, can you advice me what should I do and how long a routine processing can be? is there is any way I can contact CO officer other than my agent.
thanks.