Hi! Just got out case officer recently and started to get our police checks and medical together. We have been told we need them by Thursday which isn't enough time. The medical is on Thursday (first available) and we have done the Australian Police check. Still in the process of the UK one as that takes more time than they requested. Two weeks.
Called them up and emailed them. Originally they said it was fine for an extension on the phone but today we received a nasty, to the point email saying no extensions on documents are allowed and my fiancé who is the visa obtainer is losing his mind, freaking out that the visa is going to be cancelled because he can't possibly get the UK police check in this time.
I'm more chilled as I think if they take 13 months to even look at our application they should be patient in us getting these documents together. As we already had them and they expired because they took so long. Ugh.
What should we do? Are we gonna be ohkay?