cms72

I had a terrible experience with seven seas. Was charged extra for excess weight despite my boxes being below what I was told was the maximum weight!! Boxes were not dispatched when they should've been (essential items that I was relying on!)- lots of expensive calls to UK to try to sort, was never called back when promised. Boxes were eventually sent with UPS to about 10 different locations around the world before I finally received them in a shocking state with most items broken. Wrote a letter of complaint but no compensation was offered, just an apology for any inconvenience :sad: Had better luck with the items I sent by sea but would not use again....