Hi Gailus,
Fingers crossed for you that it'll come through for you soon. I would really appreciate it if you could let me know when you have news, and if you would share with me what documents you submitted that would be great. We are in the process of gathering these documents together now, just waiting for a couple more. Could you also just run me through the order in which you submitted your application with regard to the payment, biometric thingy etc?
Cheers,
Tom