Austrial Posted December 5, 2014 Share Posted December 5, 2014 I have a DG834GT Super-G Wireless Modem Router with me in Australia which I brought over from the UK. It is not working in Oz:mad: This is what I have tried - I have used split filter (even though there is no phone), I bought a new 4 pin RJ12 to RJ12 cable (to connect the wall socket to the ADSL port in the modem). The i led light just does not come on, only the wireless and power lights come on. After I connect the ethernet cable to one of the LAN ports to the laptop the light for the number of the LAN port comes on. I tried plugging the RJ12 cable directly from the wall socket to the laptop (without using the modem) and even that did not work. The building manager has connected ethernet cables on the server board unit on the wall to "activate" the socket ....(he has used a desk top ethernet switching unit and has connected the socket for incoming cable to ethernet port 1, cable from socket for bedroom to port 3 etc) I would be grateful for any advice...in simple language as I am not very technical. Thanks in advance. Link to comment Share on other sites More sharing options...
amibovered Posted December 5, 2014 Share Posted December 5, 2014 Do you know if the line is active? if there has been no service on the line for a while it's probably not. Link to comment Share on other sites More sharing options...
Austrial Posted December 5, 2014 Author Share Posted December 5, 2014 Thanks amibovered, the building manager says the line is active, I will try and contact the owner to find out. Link to comment Share on other sites More sharing options...
amibovered Posted December 5, 2014 Share Posted December 5, 2014 if you can beg or borrow a land line phone, see if you can get a dial tone. Link to comment Share on other sites More sharing options...
Austrial Posted December 5, 2014 Author Share Posted December 5, 2014 Thanks, I didn't think of that!! I will ask someone. Link to comment Share on other sites More sharing options...
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