robfromdublin Posted July 22, 2014 Share Posted July 22, 2014 I recently locked my Irish (AIB) debit card and had to have the pin re-issued. Unfortunately, AIB cannot unlock it remotely and I have to go to an ATM with 'pin services' available. In Australia, however, most atms do not offer pin services on another bank's cards so I have been unable to do this. Does anyone know of an ATM anywhere that does this? Maybe HSBC given they have an international focus? Somewhere at the airport maybe? I only need the card to use the annoying card reader for internet banking. I'm really regretting trying to guess the pin now. I was sure it would be easy for AIB to unlock it! Link to comment Share on other sites More sharing options...
sinob Posted July 22, 2014 Share Posted July 22, 2014 Hi Rob, I hate those card readers! You'd think there are enough Irish abroad now that AIB would be set up to help us out, but no. When the same thing happened to me, I got the new PIN posted to my inlaws and they texted the new pin when it arrived. There was no ATM that I could find here in SA with pin services. Hope this helps! Sinead Link to comment Share on other sites More sharing options...
Keith and Linda Posted July 22, 2014 Share Posted July 22, 2014 HSBC are in the city and at Sunnybank & Gold coast I believe, hope they can help you. Otherwise as sinob suggests. Link to comment Share on other sites More sharing options...
robfromdublin Posted July 22, 2014 Author Share Posted July 22, 2014 Thanks guys. I have the new pin so that's not the issue. The issue is I need to unlock the card to use the new pin. I'll try HSBC in the city. Otherwise I'll declare the card 'stolen' and have them reissue a new one that isn't locked. Link to comment Share on other sites More sharing options...
sinob Posted July 22, 2014 Share Posted July 22, 2014 Sorry I should have said I had to ring the call centre and they did unlock the card so obviously things have changed since. Sorry for not reading your first post properly! Hope you get it sorted. Looks like Keith has pointed you in the right direction anyway. Link to comment Share on other sites More sharing options...
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