JEM44 Posted December 9, 2013 Share Posted December 9, 2013 Hi, I know the website has been under a revamp last week, but has anyone managed to get onto it using their TRN login today? It's telling me my account is not recognised, but when I've ticked for both forgotten user name and password I'm not getting any emails to let me get new details. Anyone else having this problem or is it just me??? laura Link to comment Share on other sites More sharing options...
bhaddon01 Posted December 9, 2013 Share Posted December 9, 2013 I am having the exact same problem, also tried emailing CO with blank emails getting returned. Mystery ?? Link to comment Share on other sites More sharing options...
JEM44 Posted December 9, 2013 Author Share Posted December 9, 2013 I'll leave it a few days and try again then. Congrats on having a CO. Hopefully we might get one when the systems goes live again properly! Link to comment Share on other sites More sharing options...
bhaddon01 Posted December 9, 2013 Share Posted December 9, 2013 fingers crossed for both of us, had mine a while now, so maybe i might get the golden email :-) Link to comment Share on other sites More sharing options...
ozpete Posted December 10, 2013 Share Posted December 10, 2013 Hi, I know the website has been under a revamp last week, but has anyone managed to get onto it using their TRN login today? It's telling me my account is not recognised, but when I've ticked for both forgotten user name and password I'm not getting any emails to let me get new details. Anyone else having this problem or is it just me??? laura Same for me too!! Not sure what's going on? Link to comment Share on other sites More sharing options...
bhaddon01 Posted December 10, 2013 Share Posted December 10, 2013 Nope still nothing, very odd :-( Link to comment Share on other sites More sharing options...
mrh2802 Posted December 10, 2013 Share Posted December 10, 2013 Hi Laura..you need to go in via diac website and create a new account. Once you are in, there will be an option to migrate your old application to the new system. C Link to comment Share on other sites More sharing options...
bhaddon01 Posted December 10, 2013 Share Posted December 10, 2013 Hi Laura..you need to go in via diac website and create a new account. Once you are in, there will be an option to migrate your old application to the new system. C Sorted, just imported my application, back in business :-) Thanks mrh2802 Link to comment Share on other sites More sharing options...
JEM44 Posted December 12, 2013 Author Share Posted December 12, 2013 Thankyou for that. You'd think they would tell us we needed to do this. Done now. Fingers crossed for getting a Case Officer soon and a positive assessment, would be a great start to the new year Link to comment Share on other sites More sharing options...
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