Susan from Moneycorp
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Posts posted by Susan from Moneycorp
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Hi VBLiver ~
What an awful predicament ~ I'm sorry you're having to go thru all this.
I had 6 long-haul round-trips booked between Feb & Dec that had to be cancelled.
Four were with Etihad (& subsidiaries/codeshare partners of), Two with SIngapore Airlines and their CS Partners.
Both companies offered me refunds in full. OR:
If I chose to leave my money with them as a credit they offered me bonus $$ to do so. They set their passengers up with travel-credit banks which you can use for any future bookings.
They also offered me bonus airmiles.
Etihad offered me both money and airmiles to leave the cost of my ticket with them.
You have two years to use your credit with them.
From what I can gather speaking with various friends around the world, the UK airlines are behaving the worst in terms of trying to either cancel and/or get your money back.
Middle Eastern, Asian and American carriers are going above/beyond to help the customer.
Call your airline direct, let them know why it's not possible for you to leave Australia and ask what they will do for you - especially as you plan to fly with them in the future.
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Liam,
With the amount of life-experience, professionalism and family members from all around the globe here on PIO, I'm confident there will be new friends who will be happy to do anything they can to guide you. No one wants to see friends suffer - and suffer unnecessarily.
My wise neighbour always tells me, "Good things happen to Good people". I'm sure there is a lot of good coming your way
Just hang in there. It's torturous I know, but please stay the course.
Can you tell me which area you're based in? -
I'm heartened that you've reached out to this trusted Forum, Liam.
I'm sure there will be people hearing your story who want to guide you to the professionals who can get you the right answers as quickly as possible.
I will check in too to see how I can help.
You're doing the right thing - and you're not alone.-
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Corinna, Perth is wonderful!
(As are Fremantle and Rottnest - two of my favourite places in all my travels)
Please feel free to drop me a line at the office: susan.watts@moneycorp.com and I'll be glad to help further
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Hello Corinna
I work closely with agents both here in Sydney and around the Perth area of WA - let me know which area you may have chosen to relocate to and I'll be glad to introduce you personally ~
Good luck!
Sue ~
Susan Watts
Director of BusinessTTT Moneycorp PTY Ltd Australia
T: +61 414 838586
Level 6, 201 Kent Street, Sydney NSW 2000
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Heightened tensions with China,
Slow but steady in New Zealand,
Encouraging numbers from the UK and the continuing demise of the extremely Un-United States of America.
That Was The Week That Was.https://www.moneycorp.com/en-au/news-hub/weekly-brief-4-september-20203/
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Hi everyone ~
Always happy to have a chat and see how we can help: we're all expats who have made the move ourselves and been in the same position exchanging our money, buying/renting homes, schools, families etc. We've also been in the Banking industry for decades.
Our office number is: (Sydney) 0414 838586 -
No problem at all Red Rose ~ we have all this historic info to hand in front of us.... call me if you need anything else
Sydney office direct number: 0414 838 586 -
Hi everyone,
The avg rate of the past three years has been 0.5606
Whilst the AU$ economy looks to be in a much stronger position right now than the UK, we have the escalating trade tariff war with China (& the Australian journalist they have arrested/imprisoned) which could impact the AU$ regardless of how well Australia is doing compared to the rest of the world.
The UK has a brexit deadline coming up and their economy/gvmt is not handling the covid fallout well. Or even at all.
America continues to implode: not really at any point until after the election is there any reason to buy the USD - which is the only reason for GBP strength at the moment - it's not based on buoyant activity in the UK economy or UK purchasing manager's confidence.
If you have a rate in mind that you'd like to achieve, remember that you can always leave that rate as an order with your FX provider and they will contact you when the rate is reached ~ that way you can go on with life not having to monitor it every hour/day.
Leave the ulcers to the professionals
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Hello Midster,
Firstly, sincere sympathies to you at what is, understandably, a very sad time for all of your family.
This is something I have often helped clients with ~ will be delighted to have a chat with you as and when you feel able.
Respectfully,
Sue ~ -
Brilliant - will give you a call tomorrow!
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Hi Andy!
Whats the best number for me to reach you on?
Hope all's well your side this morning,
Sue, -
With division growing wider by the day in the US and Consumer confidence at a 6-year low, stronger than forecast Retail Sales seem to be giving the AUD and GBP something unexpected to smile about in the short--term ~
https://www.moneycorp.com/en-au/news-hub/weekly-brief-14-august-20203/
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A storming end to the week for the Pound; the Australian Dollar continues to soar; continued water-treading for the Euro and the division and disagreement continues in the US.
That Was The Week That Was.
https://www.moneycorp.com/en-au/news-hub/weekly-brief-31-july-202022/ -
Hi Okila,
Yes, your EU cards will all work fine here - but beware of the exchange rates and fees that your German bank may charge.
Definitely check their policy on those.
Otherwise, before I moved here I opened an expat account with Westpac and it was seamless. Could not have gone smoother.
You can use your Aunt's address as your temporary address and just go into your local branch when you arrive to collect your ATM cards etc.
You won't want to do your FX Euro/AUD through them though because their margins are very big. Shop around for a good FX provider who only take a small margin.
Good luck! -
For all the Poms In Oz who may be having to juggle both UK and Australian funds - an update on the UK outlook as the economy starts to get back on track:
https://www.moneycorp.com/en-gb/news-hub/back-to-business-as-usual/
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8 hours ago, Aussiebird said:
Hi,
Just wanted feedback please from anyone who has transferred a large sum of money (a house sale) through Moneycorp, or anyone similar? Is the money definitely secure/guaranteed etc?? .....
Many thanks! Xx
Hi Aussiebird!
Most of our Australian client business is due to the purchase/sale of property and, understanding that this is an incredibly important chapter for them, and also having had to go through the process ourselves during our respective moves to Australia, we're especially sensitive to their needs and concerns.
Being the No1. global non-bank International Payments provider, it's our responsibility to set the precedent for our sector and both create and maintain the most stringent standards possible. Please let me know how I can help you further ~
Sue. -
Good morning Alan,
Per International Payment Services Regulations, clients of Moneycorp have the funds in their accounts 'ringfenced' so they cannot be accessed or used by anyone other than the client.
For our clients' safety, we detail this on our website:
https://www.moneycorp.com/en-gb/news-hub/staying-secure-online/ -
The fears grow around an Australian second wave; true extent of UK unemployment causing concern; a few (Japanese) stumbling blocks for the NZD and the US seemingly going from bad to worse. Depending on whose Tweet you read.
That Was The Week That Was.
https://www.moneycorp.com/en-au/news-hub/weekly-brief-17-july-2020/-
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With the Chinese Government advising their students not to return to their studies in the UK, due to the UK not being Covid "safe" for Chinese Nationals (BBC), plus the strong warning for them not to go to the US and Hong Kong, Australia could still ultimately be the favoured International Education centre of choice for young Chinese citizens, despite the fear rhetoric and increased trade tariffs China is placing on Australia as punishment for the Australia Gvmt leading the World Leaders C-19 global inquiry.
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With many governments now relaxing their Covid guidelines on the International education sector, overseas students have started to return to their foreign campuses ~
https://www.moneycorp.com/en-au/news-hub/top-ten-budgeting-tips-for-international-students/
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The second wave in Victoria; UK pledging another £30B to keep the economy going; An up and down week in the Euro and yet more division and dis-unity in the un-United States of America.
That Was the Week that Was.
https://www.moneycorp.com/en-au/news-hub/weekly-brief-03-july-20202/ -
With reports of regular breaches of online security, it would be wise to fully understand how your chosen Financial Institution protects your money.
Here we detail how Moneycorp stores your funds securely and ways to protect yourself online:
https://www.moneycorp.com/en-au/news-hub/staying-secure-online/-
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Some really wise and balanced comments here ~ thank you both!
I think it's worth remembering the volatility of the time we're in; politically, economically, medically.... in all my years in financial markets I don't know anyone - my retired peers in their 60s, 70s & 80s included - who has ever known a time like this.
Previous patterns of economic behaviour are nowhere to be seen. Governments are printing Trillions of their own currency, seemingly with no regard for how that implicates their economies in the future. Stock markets are continuing to rise - on extraordinarily bad news - and the worst possible unemployment numbers don't appear to be significant anymore.
Looking historically, GBP/AUD at 1.80 is a fair price.
We have Brexit looming, an American election, an ongoing war of words with the Chinese Government, International trade agreements to be negotiated and, come September when jobkeeper payments around the world are due to cease, the true extent of global unemployment.
Everyone would be wise to be cautious.-
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Migration agent recommendations please.
in Visa Chat
Posted
Morning Corrina!
Just checking to see how you're doing - hopefully all the family are well.
Having been through this, like so many other PIO, I'm more than happy to help: feel free to shoot me a quick email - the moving countries quicksand can make you feel like you're sinking!
:)