Here's what I know. I have a similar timeline to Dannielle24
I didnt get any emails about CO allocation. So I called them and from the conversation, I'm assuming:-
Recently the "process" has changed. No more CO for individual application. Its all done by the whole team'.
If you get an information request, they will wait for the whole 28 day period, before they action your case file. Even though you have uploaded all the documents:err:, and ask them to proceed , without further input. I would suggest everyone to front-load, or face a 28 day delay. This is confirmed by a case officer. I'm thinking, they will mark our case file for 28 days and will pop-up in their queue, once 28 days are up.
My evisa page has not been updated, ever since application, so i'm assuming this is standard in the new setup, no surprise there.
190's are delayed till next program year, there is no hold up on 189 applications though
If you send an email, they'll take a week and half to respond. May even not respond at all
Dannielle24, I believe your case has been allocated to a team, if you have not received any communication from any GSM team's, try calling.
bytheway, My team is brisbane T33.