[h=2]General format rules[/h]
If you have only one name, enter that name into the family name field.
If you consider that you do not have a family name, enter all your given names into the family name field and leave the given names field blank.
All names may only contain standard English alphabetic characters, that is 'a' to 'z' or 'A' to 'Z'. Space, apostrophe and hyphen characters will need to be converted to standard English characters. solved please see second dot