Hi,
My partner who is English and I applied for a defacto visa and it was declined. We got our Agent to appeal the application to fight for our case and as far as we knew the appeal had been lodged. My Partner then got a phone call saying that he was unlawful and that no appeal had been lodged. Our agent took our money but didn't actually send the appeal request off. He did however tell us that he did send it off. Later we found that this was untrue.
My partner and I have 2 car loans, a new rental, new furniture and a puppy - all of which our agent knew, and my partner now can't work and has to leave the country. The Immigration tell us that we have no other options other than for him to leave the country and apply off shore. This leaves me, an Australian born citizen now financially unable to survive and each week I am now going to go further into debt.
Do we have any legal legs to stand on to get some form of compensation due to our agent who we paid, not doing his job properly thus, our life coming tumbling down.
Any info or advise would be helpful, thanks