Hey Susan, firstly so sorry to hear you got turned down, that must of been awful for you my fingers are crossed for your appeal!!
Can I ask how long it took you to get your TRA submitted? My husband is also a painter, he got his AQF III in December 2013, IELTS passed last June, but the agent still isn't submitting the TRA. We are getting so frustrated now, this has been going on forever it feels like!
Look forward to hearing from you! x