Monahann

Thanks IYM, I'll look into that.

I do NOT recommend using this company, we are in the middle of an appalling experience with them. I don't know if the ownership or management has changed since the earlier reviews, but we never had a surveyor come around so they depended on our estimate of the volume of our goods. I told them repeatedly that I thought my estimate was way off but they assured me that it "sounded fine" (we are a family of four, two small children shipping the contents of a four bedroom flat). Of course the estimate was way off so the removals team, which arrived nearly three hours late, was not prepared, their packing was atrocious and they left a significant portion of our stuff behind, which we had to arrange for them to collect after we had already left for Canada - luckily we still owned the flat and were able leave the stuff there until they could collect it. Management was completely dismissive of the stress and trouble it had caused us and said it was really our fault for underestimating the volume of our goods. We thought we at least would never have to deal with them again but today two of our framed pictures have turned up, delivered by DHL and not with the rest of our shipment: the glass in both pictures is smashed to smithereens due to incredibly poor packing so now we are going to have to contact them re. insurance claim. I have no confidence that it will be handled well. Once again, an emphatic DO NOT recommend.