Actually we had gotten assessment done through Vetassess for overseas educational qualifications and work experience in the Customer Service Manager category and the assessment was positive only issue was that the educational qualifications were assessed equivalent to Australian AQF Degree and his work experience was 7 years but they only gave us points for 3 years of overseas work experience. We had gotten this assessment done earlier this year but by the time he completed his IELTS in which he got 7.5 in each over all 7.5, the occupation closed in both states. Because he is living and studying in Canberra, ACT, he still has a chance to apply in the closed occupation category but we are points short because ACT does not give sponsorship for 489 and family sponsorship like u had told me earlier is not applicable for occupations on the CSOL occupation list. therefore, we are points short to apply for 190. I have been trying to look for any way to be able to get those 5 points but i cant find any way. This is our situation right now. What is ur advise in this case.