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  1. hi RBP I got this email from vic.pse@immi.gov.au when I send blank thank you
  2. **This is an automated response. Please do not respond to this email** IMPORTANT NOTICE: OCT-NOV Bridging Visas Due to system issues we are unable to grant Bridging Visas for e-lodged applications between the 27th of October and 23rd of November, inclusive of these dates. If you have a substantive visa that has already expired or require a bridging visa during this period, please send an email with the following subject heading "OCT - NOV Bridging Visa" to this email inbox. In the email, please specify the full name of the applicant, TRN and date of birth. IMPORTANT INFORMATION This mailbox handles enquiries about applications under the Employer Nomination Scheme (ENS) and Regional Sponsored Migration Scheme (RSMS). It is important that you read this entire email as it provides answers to many questions about ENS/RSMS processing. Please be aware that if your query is addressed by this email or does not relate to an ENS/RSMS application already lodged you will not receive an individual response. If your enquiry is urgent and relates to an ENS or RSMS case currently with the Melbourne Processing Centre you can expect a reply within 5 working days. ALLOCATION TIMEFRAMES Pre 1 July 2012 Applications The network is currently allocating applications for assessment as below: [TABLE=class: MsoNormalTable] [TR] [TD=width: 189, bgcolor: transparent] Processing Centre [/TD] [TD=width: 189, bgcolor: transparent] ENS [/TD] [TD=width: 189, bgcolor: transparent] RSMS [/TD] [/TR] [TR] [TD=width: 189, bgcolor: transparent] Parramatta [/TD] [TD=width: 189, bgcolor: transparent] 28 June 2012 [/TD] [TD=width: 189, bgcolor: transparent] 15 May 2012 [/TD] [/TR] [TR] [TD=width: 189, bgcolor: transparent] Melbourne [/TD] [TD=width: 189, bgcolor: transparent] 1 April 2012 [/TD] [TD=width: 189, bgcolor: transparent] 1 April 2012 [/TD] [/TR] [TR] [TD=width: 189, bgcolor: transparent] Perth [/TD] [TD=width: 189, bgcolor: transparent] 26 June 2012 [/TD] [TD=width: 189, bgcolor: transparent] 16 April 2012 [/TD] [/TR] [/TABLE] Applications declared as “Decision Ready” by registered migration agents continue to receive priority allocation. However, due to the unprecedented number of applications lodged in June 2012 we can not provide an estimated allocation timeframe. If your application was lodged before the dates listed above please explain this in your email and we will respond to you as soon as possible. We are working through our large caseload in the most efficient manner possible and thank you for your patience during this busy period. Post 1 July 2012 Applications Due to the large volume of applications lodged before 1 July 2012 our current allocation of e-lodged cases is limited. At the moment our system is not readily identifying applications declared as “Decision Ready” by a registered migration agent. As an interim measure we suggest that you send an email to the relevant processing office mailbox advising that the application is decision ready with the TRN number highlighted in the subject line. Please ensure that the application is decision ready. E-LODGED APPLICATIONS AND ENQUIRIES We are currently experiencing delays issuing acknowledgement letters and bridging visas for applications lodged online. This is the result of a system limitation which requires the manual entry of the details of each application in our system. Please note that this also affects the time taken for your application to appear in VEVO. When you complete an application on-line you will receive a Transmission Record Number (TRN) and confirmation of payment (where applicable). Please consider this as evidence that your application was successfully lodged. The timeframes for acknowledgement letters, bridging visas and entry into VEVO are: [TABLE=class: MsoNormalTable] [TR] [TD=width: 189, bgcolor: transparent] Processing Centre [/TD] [TD=width: 189, bgcolor: transparent] Nominations [/TD] [TD=width: 189, bgcolor: transparent] Visas [/TD] [/TR] [TR] [TD=width: 189, bgcolor: transparent] Parramatta [/TD] [TD=width: 189, bgcolor: transparent] 3 weeks [/TD] [TD=width: 189, bgcolor: transparent] 7 weeks [/TD] [/TR] [TR] [TD=width: 189, bgcolor: transparent] Melbourne [/TD] [TD=width: 189, bgcolor: transparent] 3 weeks [/TD] [TD=width: 189, bgcolor: transparent] 3 weeks [/TD] [/TR] [TR] [TD=width: 189, bgcolor: transparent] Perth [/TD] [TD=width: 189, bgcolor: transparent] 1 week [/TD] [TD=width: 189, bgcolor: transparent] 1 week [/TD] [/TR] [/TABLE] If your visa is ceasing within twenty one (21) days of lodging your application (7 days for Perth) explain this in the body of the email and include the word URGENT in the subject line. System Upgrade – 23 November 2012 A system upgrade is scheduled for 23 November which will automate the processing of acknowledgement letters, bridging visas and the entry of applications into VEVO. Any application lodged after close of business 26 October will be held over to be automatically processed on 23 November 2012. If your current visa will cease during this period you should explain this in the body of the email and include the word URGENT in the subject line. Attachments for e-lodged applications We appreciate that there have been some challenges around e-lodging attachments. All supporting documentation for e-lodged applications however should be uploaded through the e-lodge system as they will be automatically filed and linked to your case. Attachments forwarded by other means have been known to go astray causing delays in the finalisation of the application. Please ensure that you are familiar with the advice around attachments on the DIAC website. NOTE: The only documents that should be mailed/emailed to processing centers are those specifically requested by the case officer. PROCESSING TIMEFRAMES Once your application is allocated to a case officer they will attempt to conduct their assessment in the following working week. If a decision cannot be made quickly they will write to you and provide their contact details. Please refrain from making general “status” enquiries to the case officers, especially where your application is within service standards. There are a range of factors that can impact the processing time of an application, including: - whether the application was complete at time of lodgement; - how quickly you respond to requests to provide documentation; - complications obtaining health clearances; - if police checks haven’t been completed they may take significant time to obtain; and - checks with third parties to verify claims made in an application. The Department’s published service standards for the processing of ENS/RSMS applications can be found at: http://www.immi.gov.au/about/charters/client-services-charter/visas/8.0.htm While we attempt to finalise all applications as soon as possible, the service standards acknowledge that 25% of cases will be finalised outside of these time frames. INTERESTED IN APPLYING FOR ENS/RSMS? You will not receive a response to your email if your query relates to any of the following scenarios. Please refer to the following information and where applicable re-direct your query as instructed below. Information about applying for ENS/RSMS The processing centre is not able to respond to pre-lodgement enquiries. The following links to the department’s website however provide information about ENS/RSMS visas: - Information Booklet No. 5 Employer Sponsored Migration - Employer Nomination Scheme (subclass 186) - Regional Sponsored Migration Scheme (subclass 187) - Skillselect Note: While ENS and RSMS visas have been located on the DIAC website within the SkillSelect group of visas this does not mean that clients need to use the SkillSelect system to lodge an ENS/RSMS application. SkillSelect would only need to be used where an employer wishes to nominate a person they have identified through the SkillSelect system. How to lodge an application From 1 July 2012 all applications must be made online. The e-lodgement portal can be accessed from the following link on the DIAC website: http://www.immi.gov.au/e_visa/ens-rsms.htm The processing centers have developed “document checklists” that highlight key information and evidence required in your application. These checklists can be found under SkillSelect on the DIAC website, or you can use the following links: - Checklist for visa applicants - Checklist for sponsoring employer We encourage you to lodge all required information and supporting documentation with your application. A “complete” application will make the processing quicker. Having difficulties lodging your application on-line? If you experience any difficulties with this process please ensure that you are familiar with the material at http://skillselect.govspace.gov.au/ You can also call the Service Centre on 131 881 who can also assist with pre-lodgment queries or any issues you may be having with lodging applications online. HAVING ISSUES WITH ACKNOWLEDGEMENT EMAILS FOR YOUR SUBCLASS 186 or 187 APPLICATION? We have had a number of clients follow-up missing acknowledgement letters where the letter has been sent. A common explanation has been the clients junk mail filter as commonly used in Hotmail or Google. These filters may prevent legitimate emails from reaching your inbox. To ensure that you are receiving emails from the department be sure to check the settings on your junk mail filter. For further directions please see the following links: Hotmail http://onlinehelp.microsoft.com/en-us/msn/ff808591.aspx Google http://support.google.com/a/bin/answer.py?hl=en&answer=2368132 AGENT ENQUIRIES Policy questions from Registered Migration Agents The Agents Gateway provides information for registered migration agents on visa applications, legislation, registration as well as useful links resources. An on-line form is provided for migration agents with complex policy or procedural questions. Registered Migration Agents should re-direct policy enquiries using this on-line form: http://www.immi.gov.au/gateways/agents/contact/feedback/ Please note that responses to queries sent to this mailbox will generally only be given on complex enquiries not already covered through legislation and policy documents. ALL OTHER ENQUIRIES If your enquiry is not about an application for ENS or RSMS you should consult the Department’s website www.immi.gov.au and/or ring the department’s general enquiry telephone number of 131 881. The processing centre is not able to respond further to your email. Thankyou
  3. what f my 8 month finish by tomorrow
  4. CONGRAGULATION ! jaggy Which centre did you apply?
  5. Wow after 6 month they only move one month only
  6. So frustrated about immigration already 7month finish.
  7. If you have written to ask how long it will be before your application is allocated to a case officer.The following is provided as a general answer to this enquiry.The ENS and RSMS processing network is currently allocating applications to case officers for assessment as per the following table: Parramatta Processing Centre - ENS cases which were received on 11 April 2012 Parramatta Processing Centre - RSMS cases which were received on 26 March 2012 Melbourne Processing Centre - ENS cases which were received on 2 December 2011 .Melbourne Processing Centre - RSMS cases which were received on 16 December 2011. The Perth Processing Centre - ENS cases which were received on 21 May 2012. The Perth Processing Centre RSMS cases which were received on 27 January 2012. If you have written to ask how long it will be before your application is allocated to a case officer. The following is provided as a general answer to this enquiry. The ENS and RSMS processing network is currently allocating applications to case officers for assessment as per the following table: Parramatta Processing Centre - ENS cases which were received on 11 April 2012 Parramatta Processing Centre - RSMS cases which were received on 26 March 2012 Melbourne Processing Centre - ENS cases which were received on 2 December 2011. Melbourne Processing Centre - RSMS cases which were received on 16 December 2011. The Perth Processing Centre - ENS cases which were received on 21 May 2012. The Perth Processing Centre RSMS cases which were received on 27 January 2012. Fu Melbourne from April still on 16/12/11
  8. YOU HAVE WRITTEN TO THE PERTH EMPLOYER NOMINATION SCHEME (ENS) AND REGIONAL SPONSORED MIGRATION SCHEME (RSMS) PROCESSING CENTRE. **This is an automated response. Please do not respond to this email**Reminder: POLICY QUESTIONS FROM REGISTERED MIGRATION AGENTSThe Agents Gateway provides information for registered migration agents on visa applications, legislation, registration as well as useful links resources. An on-line form is provided for migration agents with complex policy or procedural questions. Registered Migration Agents should re-direct policy enquiries using this on-line form: http://www.immi.gov.au/gateways/agents/contact/feedback/LATEST UPDATE – 3 September 2012Applications lodged with DIAC in the last weeks of JuneAt present we are trying to resolve how we move forward in the most efficient manner with the volume of cases we have on hand, but we are in the process of recommencing allocating cases from our pipeline.However, the volume of cases we have received has impacted on our capacity to allocate cases within the timeframes previously stated. In June we went from having about four months of processing work on-hand to close to nine months. Accordingly under normal circumstances clients might expect to wait for nine months for their case to be allocated if lodged in late June.Certified DecisionReady Applications The issue of volume also impacts agent certified “decision ready” cases, where we also have several months worth of cases to allocate. This cohort of applications remains a first priority for DIAC but sheer numbers of applications received means that allocation to case officers is taking 10 – 12 weeks at the moment which is considerably longer than our usual published time frame of three weeks to allocate to a case officer. Please be assured that we are seeking to allocate cases as quickly as possible but please do not make current status requests unless your application is outside the allocation timeframes outline later in this message.We thank you for your patience during this busy period. Applications lodged with DIAC post-1 July 2012 Information about the new subclasses (186 and 187) can be accessed via the following address on the DIAC website http://www.immi.gov.au/skills/skillselect/ From 1 July 2012 all applications must be made online. The e-lodgement link can be accessed from the following page on the DIAC website: http://www.immi.gov.au/e_visa/ens-rsms.htmWhilst the Department’s online systems may work on other browsers it is recommend that you use Microsoft Explorer or Firefox. This is to ensure that they can use the full functionality of our online services.At a minimum you should be using:Internet Explorer - Version 8 or higher (Note: Must have the current patch for IE8)Firefox - Version 11 or higherGChrome - Version 11 or higherSafari - Version 5 or higherImportant: Users may be required to change their browser settings to enable the use of DIAC online services. This includes enabling Cookies and JavaScript.Further information is available on the websiteSee: http://www.immi.gov.au/e_visa/browser_problems.htmWhen commencing an application you will note that there is a 'Print' option on the bottom left hand side. Selecting this option will render a PDF application form with the standard questions and any answers entered. This can be selected at any stage through the application process.In addition to this, clients can save the application at any time once they create an account after page 4. All pages leading up to this point relate to your personal bio data information, birth, passports, relationship status, other names and citizenships. This is standard on any departmental form.The online form is interactive, meaning based on your individual circumstances and answers to specific questions the form will expand to capture additional information. If you answer 'yes' to a question you will be required to provide further information or evidence to support that answer.As stated once saved, clients can logout and return to the application at any stage. The processing centres are not in a position to assist you with e-lodgement issues. If you are writing about an e-lodgement difficulty please not expect a response other than this auto reply. If you experience any difficulties with this process please ensure that you are familiar with the material at http://skillselect.govspace.gov.au/ The Service Centre, on 131 881, can also assist with any issues you may be having with lodging applications online. NB: ENS and RSMS visas have been branded, and located on the DIAC website, within the SkillSelect group of Visas. This does not mean that clients need to use the actual SkillSelect system to lodge ENS and RSMS visas. SkillSelect would only be expected to be used where an employer wishes to nominate a person they have identified through their expression of interest on the SkillSelect system.DELAYS IN ACKNOWLEDGEMENT LETTERSIn the short term there will be a time delay of up to 10 days on acknowledgement letters for e-lodged applications. You should however receive an automatic Transmission Record Number (TRN) and where applicable automatic confirmation of payment for the application. If you’re current visa will lapse within 10 days of lodging your application through e-lodgement, you should highlight this in your email to this mailbox.ATTACHMENTSAll attachments relating to e-lodged applications should be forwarded through the e-lodgement system. They should not be forwarded by mail to processing centres. The only documents mailed to processing centres should be where an original document is requested by the case officer.This MailboxThis mailbox is for enquiries about ENS and RSMS applications that are currently with the Perth processing centre. If you have been provided with the details of this mailbox by this processing centre for a specific purpose, or your enquiry is of an urgent or sensitive nature, you should receive a reply to your email within 5 working days.Enquiries unrelated to ENS/RSMSIf your enquiry is unrelated to ENS or RSMS you should consult the Department’s website and/or ring the Department’s general enquiry telephone number of 131 881. The processing centre is not able to respond further to your email.If you have asked a question that does not relate to a current application.The processing centre is not in a position to respond individually to your email and this automated response will be our only response, but it is important that you read on.If you have a general question you should first ensure that you have read the relevant website content. The following links will help in accessing this information.· Informational Booklet No. 5 Employer Sponsored Migrationhttp://www.immi.gov.au/allforms/booklets/1131.pdf· Employer Nomination Scheme (subclass 186) http://www.immi.gov.au/skills/skillselect/index/visas/subclass-186/· Regional Sponsored Migration Scheme (subclass 187)http://www.immi.gov.au/skills/skillselect/index/visas/subclass-187/If you still have unanswered questions about application requirements, please phone our Service Centre on – 131 881We encourage you to lodge all required information and supporting documentation with your application. A “complete” application will make the processing of your application quicker. The processing centres have provided “document checklists” that highlight key information/evidence we are looking for in support of application requirements. These checklists can be found under SkillSelect on the DIAC website.Checklist for visa applicants - http://www.immi.gov.au/skills/skillselect/index/checklists/186-applicant-checklist.pdf Checklist for sponsoring employer - http://www.immi.gov.au/skills/skillselect/index/checklists/186-nomination-checklist.pdfIf you have written to ask how long it will be before your application is allocated to a case officer.The following is provided as a general answer to this enquiry.The ENS and RSMS processing network is currently allocating applications to case officers for assessment as per the following table : Parramatta Processing Centre - ENS cases which were received on 11 April 2012 Parramatta Processing Centre - RSMS cases which were received on 26 March 2012 Melbourne Processing Centre - ENS cases which were received on 2 December 2011. Melbourne Processing Centre - RSMS cases which were received on 16 December 2011. The Perth Processing Centre - ENS cases which were received on 21 May 2012. The Perth Processing Centre RSMS cases which were received on 27 January 2012. Once your application is allocated to a case officer, they are expected to assess the case in the following working week.They may decide the application at that time. If this happens they will write advising of the decision. If it will take longer for a decision to be made they will write advising that they are your case officer and providing their contact details. It would be appreciated if you could refrain from making general “status” enquiries to the case officer. This is especially applicable where your application is within service standards. If you do not think your application has been allocated to a case officer and your application was lodged more than a week earlier than the applicable allocation date published above, please make this clear in your email. We will get back to you in such a situation.Processing TimesHow long will the application take to finalise? The Department’s published service standards for the processing of ENS/RSMS applications are at: http://www.immi.gov.au/about/charters/client-services-charter/visas/8.0.htmWhile we attempt to finalise all applications as soon as possible, the service standards acknowledge that 25% of cases will be finalised outside of these time frames.There are a range of factors impacting individual processing times once an application is allocated, these include, but are not limited to:- the completeness of the application at time of lodgement;- how quickly applicants respond to requests to provide documentation;- complications in obtaining health clearances; - if police checks haven’t been completed they may take significant time to obtain; and- checks with third parties to verify claims made in an application. ThankyouFu Melbourne from April still on 16/12/11
  9. Hi guy how we know case is allocated to co ?
  10. YOU HAVE WRITTEN TO THE MELBOURNE EMPLOYER NOMINATION SCHEME (ENS) AND REGIONAL SPONSORED MIGRATION SCHEME (RSMS) PROCESSING CENTRE. **This is an automated response. Please do not respond to this email** If you are making a present position enquiry regarding your application and no urgent circumstances exist and the application is within the processing times outlined below, this automated e-mail response will be the only response you receive to your enquiry. The content of this auto response has been written from the perspective that the correspondent is the applicant and does not have either a Registered Migration Agent or Authorised Recipient involved in their case. If either of these parties are involved in your case we would generally expect that you make your enquiries through them. LATEST UPDATE – 27 July 2012 Applications lodged with DIAC in the last weeks of June The lead up to the legislative changes of 1 July 2012 saw an unprecedented volume of applications received in the ENS/RSMS processing centres. Our administrative and processing resources have been focused on addressing this challenge. Accordingly, we have had limited capacity to allocate cases for processing over the last three weeks. At present we are trying to resolve how we move forward in the most efficient manner with the volume of cases we have on hand, but we are in the process of recommencing allocating cases from our pipeline. However, the volume of cases we have received has impacted on our capacity to allocate cases within the timeframes previously stated. In June we went from having about four months of processing work on-hand to close to nine months. Accordingly under normal circumstances clients might expect to wait for nine months for their case to be allocated if lodged in late June. This issue also impacts agent “decision ready” cases, we where we have several months worth of cases to allocate. Please be assured that we are seeking to allocate cases as quickly as possible but please do not make current status requests unless your application is outside the allocation timeframes outlined later in this message. We thank you for your patience during this busy period. Applications lodged with DIAC post-1 July 2012 Information about the new subclasses (186 and 187) can be accessed via the following address on the DIAC website http://www.immi.gov.au/skills/skillselect/ From 1 July 2012 all applications must be made online. The e-lodgement link can be accessed from the following page on the DIAC website: http://www.immi.gov.au/e_visa/ens-rsms.htm Whilst the Department’s online systems may work on other browsers it is recommend that you use Microsoft Explorer or Firefox. This is to ensure that they can use the full functionality of our online services. At a minimum you should be using: Internet Explorer - Version 8 or higher (Note: Must have the current patch for IE8) Firefox - Version 11 or higher GChrome - Version 11 or higher Safari - Version 5 or higher Important: Users may be required to change their browser settings to enable the use of DIAC online services. This includes enabling Cookies and JavaScript. Further information is available on the website See: http://www.immi.gov.au/e_visa/browser_problems.htm When commencing an application you will note that there is a 'Print' option on the bottom left hand side. Selecting this option will render a PDF application form with the standard questions and any answers entered. This can be selected at any stage through the application process. In addition to this, clients can save the application at any time once they create an account after page 4. All pages leading up to this point relate to your personal bio data information, birth, passports, relationship status, other names and citizenships. This is standard on any departmental form. The online form is interactive, meaning based on your individual circumstances and answers to specific questions the form will expand to capture additional information. If you answer 'yes' to a question you will be required to provide further information or evidence to support that answer. As stated once saved, clients can logout and return to the application at any stage. The processing centres are not in a position to assist you with e-lodgement issues. If you are writing about an e-lodgement difficulty please not expect a response other than this auto reply. If you experience any difficulties with this process please ensure that you are familiar with the material at http://skillselect.govspace.gov.au/ The Service Centre, on 131 881, can also assist with any issues you may be having with lodging applications online. VIC Processing Times as at 6 July 2012 To receive receipting information and acknowledgement letter: Six Weeks. Enquiries for applications less than six weeks from lodgement will not be responded to other than via this automated resonse. If your situation is urgent (eg your visa is expiring in the next two weeks) please email using the email heading URGENT VISA EXPIRING ../ ../.. or URGENT BVB Required for Travel ../../.. We are currently allocating applications for assessment in the following time frames, Parramatta Centre of Excellence (COE) ENS cases which were received on 14 December 2011 Parramatta Centre of Excellence (COE) RSMS cases which were received on 15 December 2011 Melbourne Centre of Excellence (COE) ENS cases which were received on 2 December 2011. Melbourne Centre of Excellence (COE) RSMS cases which were received on 16 December 2011. The Perth Centre of Excellence (COE) ENS cases which were received on 21 May 2012. The Perth Centre of Excellence (COE) RSMS cases which were received on 4 January 2012. Once your application is allocated for assessment, you will only be contacted if further information or documentation is required in order to make a decision on your application. Please be aware that the Department may make a decision on your application without requesting additional information or seeking further input from you. If your enquiry is unrelated to ENS or RSMS, we are not in a position to help you further. You should consult the Department’s website and/or ring the Department’s general enquiry telephone number of 131 881. If you have been provided with the details of this mailbox by this processing centre for a specific purpose, or your enquiry is of an urgent or sensitive nature, you should receive a reply to your email within 3 working days. The responsibility of the processing centres is to process applications and to respond to enquires related to those applications. Therefore if you have not lodged an ENS or RSMS application you should not anticipate receiving a reply to your email beyond this automated response. These processing times are a guide only and processing times will vary. The Department estimates that approximately 25% of cases will be finalised outside of these time frames for a variety of reasons. Officers do endeavour however to process applications as quickly as possible. There are a range of factors impacting individual processing times which include, but are not limited to: - the completeness of the application at time of lodgement; - how quickly applicants respond to requests to provide documentation; - complications in obtaining health clearances; - if police checks haven’t been completed, as we would prefer, before the application is lodged they may take significant time to obtain; and - checks with third parties to
  11. this is rally suck i can't wait any more
  12. hi RBP my time line identically same as u.guest what Melbourne is till in same processing date from 3month really frustrated YOU HAVE WRITTEN TO THE MELBOURNE EMPLOYER NOMINATION SCHEME (ENS) AND REGIONAL SPONSORED MIGRATION SCHEME (RSMS) PROCESSING CENTRE. **This is an automated response. Please do not respond to this email** The content of this auto response has been written from the perspective that the correspondent is the applicant and does not have either a Registered Migration Agent or Authorised Recipient involved in their case. If either of these parties are involved in your case we would generally expect that you make your enquiries through them. LATEST UPDATE – 5 July 2012 Applications lodged with DIAC in the last weeks of June The volume of applications lodged in the last weeks of June required staff to focus on receipting applications. For most of the thousands of applications received we still need to: enter the case into our systems; assess bridging visa eligibility; issue acknowledgement letters; and create case files. We expect that these tasks will take most of July 2012 to complete. If you currently hold a visa and this visa will expire in July please ensure this is highlighted in an email to this mailbox. We will seek to ensure that your bridging visa is decided as quickly as possible. For all other June applicants please wait until at least August to make any follow-up enquiry about your application. We cannot respond to progress enquiries for these applications before then. Applications lodged with DIAC post-1 July 2012 From 1 July 2012 all applications must be made online. Applications can be e-lodged through our website: http://www.immi.gov.au/e_visa/ens-rsms.htm If you experience any difficulties with this process please ensure that you are familiar with the material at http://skillselect.govspace.gov.au/ This Contact Us button at the top of the page at this site links to a form via which any IT issues can be raised with DIAC. The Service Centre, on 131 881, are also assisting with any issues clients may be having with lodging applications. NB: ENS and RSMS visas have been branded, and located on the DIAC website, within the SkillSelect group of Visas. Therefore any reference to making an enquiry about a Skillselect visa is inclusive of ENS and RSMS. This does not mean that clients need to use the actual SkillSelect system to lodge ENS and RSMS visas. SkillSelect would only be expected to be used where an employer wishes to nominate a person who they have identified through their expression of interest on the SkillSelect system. In the short term there will be a time delay of up to 10 days on acknowledgement letters for e-lodged applications. You should however receive a automatic Transmission Record Number (TRN) and where applicable automatic confirmation of payment for the application. If you’re current visa will lapse within 10 days of lodging your application through e-lodgement, you should highlight this in your email to this mailbox. All attachments relating to e-lodged applications should be forwarded through the e-lodgement system. They should not be forwarded by mail to processing centres. The only documents mailed to processing centres should be where an original document is requested by the case officer. VIC Processing Times as at 6 July 2012 To receive receipting information and acknowledgement letter: Six Weeks. Enquiries for applications less than six weeks from lodgement will not be responded to other than via this automated resonse. If your situation is urgent (eg your visa is expiring in the next two weeks) please email using the email heading URGENT VISA EXPIRING ../ ../.. We are currently allocating applications for assessment in the following time frames, Parramatta Centre of Excellence (COE) ENS cases which were received on 14 December 2011 Parramatta Centre of Excellence (COE) RSMS cases which were received on 15 December 2011 Melbourne Centre of Excellence (COE) ENS cases which were received on 2 December 2011. Melbourne Centre of Excellence (COE) RSMS cases which were received on 16 December 2011. The Perth Centre of Excellence (COE) ENS cases which were received on 21 May 2012. The Perth Centre of Excellence (COE) RSMS cases which were received on 4 January 2012. Once your application is allocated for assessment, you will only be contacted if further information or documentation is required in order to make a decision on your application. Please be aware that the Department may make a decision on your application without requesting additional information or seeking further input from you. If your enquiry is unrelated to ENS or RSMS, we are not in a position to help you further. You should consult the Department’s website and/or ring the Department’s general enquiry telephone number of 131 881. If you have been provided with the details of this mailbox by this processing centre for a specific purpose, or your enquiry is of an urgent or sensitive nature, you should receive a reply to your email within 3 working days. If you are making a present position enquiry regarding your application and no urgent circumstance exist and the application is within the above processing times, this automated e-mail response will be the only response you receive to your enquiry. The responsibility of the processing centres is to process applications and to respond to enquires related to those applications. Therefore if you have not lodged an ENS or RSMS application you should not anticipate receiving a reply to your email beyond this automated response. These processing times are a guide only and processing times will vary. The Department estimates that approximately 25% of cases will be finalised outside of these time frames for a variety of reasons. Officers do endeavour however to process applications as quickly as possible. There are a range of factors impacting individual processing times which include, but are not limited to: - the completeness of the application at time of lodgement; - how quickly applicants respond to requests to provide documentation; - complications in obtaining health clearances; - if police checks haven’t been completed, as we would prefer, before the application is lodged they may take significant time to obtain; and - checks with third parties to verify claims made in an application. In terms of how long should it take to have your application finalised, the Department’s published service standards for the processing of ENS/RSMS applications state that we will finalise 75% of applications within 5 months to 8 months. Details of the Department’s Service Standards are at: http://www.immi.gov.au/about/charters/client-services-charter/visas/4.0.htm Providing additional documentation by email in support of an application which has not been allocated to a case officer. Please do not send this office any original documents or provide paper copies of documents already sent via e-mail unless asked to do so by a departmental officer. If you have not been allocated a case officer yet, but have additional documents to provide, details of delivery methods are as follows: Email vic.pse@immi.gov.au Fax +61 3 9235 3206 PostDIAC Business Centre VIC (file ref CLF2010/XXX) GPO Box 241 Melbourne, VIC 3001 Please ensure that when wrinting or contacting the department in relation to this application you quote your file number,client name and mark to the attention of your case officer if known othat your additional infomration can be quickly matched with your application. Again so as to focus as much of our resources on processing cases
  13. actually i applied 15/03/12 and i receive my acknowledgment 23/03/12
  14. hi everyone i applied none DRC application on 23/03/12 from Perth, but when i got my acknowledgement it says my case was held in Melbourne i really worry why Perth DIAC send my case to Melbourne any idea please Cheers
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