Asquithgirl

Just an update on our shipping experience so far.

After Very careful consideration and a few quotes, we opted to go with Phil from Chess Removals, Sydney to ship a 40ft container to the UK.

Who knows what will happen between now and our goods arriving in the UK, but so far I would 100% recommend them. Phil in particular is very honest, totally competent and  knows the business inside out.

And the guys who packed our stuff a couple of weeks ago (Tony and Brandon) were honestly incredible! They were so fast, but so careful, brilliant at packing, top quality packaging materials, some tricky glass cabinets to pack which they made look easy and were totally accommodating of everything I asked. Amazing blokes!

This bit has been stress free. I expect it won't be plain sailing all the way, but Chess have more than delivered at this end. 

Thanks for your reply, really good to hear first hand experiences; clearly a tricky time to be shipping. It would seem a part container may be easier all round. Time to cull  our stuff I guess! Thanks again.

On 14/09/2021 at 22:23, Angelamgg said:

We are less than 1 week away from packers arriving and we just heard from the removals company (PSS) that the shipping line cannot longer cover the booking and that they will be unlikely to sort a container until the middle of October - and this date was not confirmed! They are giving up the option of storage , but of course with a fee attached - which apparently none of the two insurances we took with them (PSS) covers. Has anything like this happened to anyone here?? It is so frustrating because we feel like we don't have any other choice but to pay the daily fee , and who knows until when!!! The way they set up their terms and conditions is so that all the risks lies with the customer.  The date was confirmed a while ago, we paid a booking fee to confirm the date and we paid in full yesterday. Frustrating!

 

What a pain! We are looking to book a container for December 2021 and have heard similar stories of shipping companies changing plans.

Can I ask the company and cost please?

I would really appreciate a recommendation for a recent positive experience of shipping from Sydney to the UK  if anyone has one please?